Experience

LEAD School

• India
• Education Administration Programs
• 700 & Above Employee

• Senior Manager

  • Oct 2021 - Present

  - Spearheaded and implemented strategic initiatives and sales strategies, driving a remarkable 70%+ partner school retention rate and significant business growth. - Demonstrated expertise in achieving a 20% increase in brand awareness through highly effective marketing efforts, thereby expanding market presence. - Developed and executed business development plans with precision, resulting in revenue growth and seamless alignment with sales forecasts. - Exceeded sales forecasts by successfully securing new locations in line with business objectives. - Attained a remarkable stakeholder satisfaction rate of 97% by ensuring strict compliance and legal adherence at all locations. - Cultivated and nurtured critical relationships, yielding an impressive 5% boost in customer satisfaction. - Expertly mentored and managed a high-performing business development team, fostering exceptional performance, and effectively achieving objectives. Show less



MakeMyTrip

• India
• Software Development
• 700 & Above Employee

• Senior Manager

  • Nov 2012 - Oct 2021

  - As a dynamic leader, successfully optimized brand performance in strategic regional areas, delivering a remarkable 12% increase in market share through meticulous oversight of key accounts. - Drove a customer-centric approach, achieving a notable 20% improvement in client satisfaction by proactively gathering technical requirements from branded hotel clients and C-level executives. - Cultivated strong industry relationships, making valuable contributions to market intelligence reports and supplier user guides during on-site client visits, leading to an impressive 15% boost in supplier engagement. - Demonstrated business acumen and strategic prowess, realizing a 25% revenue increase in the past quarter by developing and reviewing monthly production reports and aligning business plans for sustainable growth. - Championed continuous improvement, leading the successful implementation of quality upgrades for dashboards, deploying web application enhancements, and effectively resolving bugs and performance issues, resulting in a commendable 30% reduction in customer complaints. Show less



HDFC Bank

• India
• Banking
• 700 & Above Employee

• Deputy Manager

  • Oct 2011 - Nov 2012

  - Managed a high-value portfolio of INR 25 Cr+ for High Networth Individuals (HNI) as part of the Preferred Banking Program, consistently meeting and exceeding all assigned business targets. - Excelled in achieving a notable 15% increase in quarterly sales through proficient acquisition of New To Bank (NTB) customers and delivering exceptional service as their primary point of contact. - Offered personalized financial planning and expert investment advice to HNI clients, leading to substantial growth in business revenue. - Proactively implemented cross-selling strategies and skillfully nurtured client relationships, significantly contributing to the overall success of the Preferred Banking Program. Show less



Aegon Life

• India
• Insurance
• 700 & Above Employee

• Senior Sales Manager

  • Jun 2008 - Oct 2011

  - Ensured operational excellence by maintaining efficient business processes, strictly adhering to organizational norms, policy standards, and statutory requirements, resulting in a remarkable 15% reduction in operational errors. - Successfully implemented best practices that significantly improved efficiency and profitability, leading to a noteworthy 20% increase in revenue. - Fostered a culture of excellence and achievement within sales teams through effective mentoring and development, directly contributing to a remarkable 30% improvement in sales performance. - Streamlined business processes, resulting in quick turnaround times for customers and enhancing overall operational effectiveness. - Guided and empowered authorized sales channels, driving higher productivity levels and achieving a substantial 25% increase in business volume, surpassing sales targets by an impressive 10%. Show less



Aviva India

• India
• Insurance
• 700 & Above Employee

• Financial Planning Consultant

  • Jul 2007 - Jun 2008

  - Achieved a notable 20% increase in overall customer satisfaction by delivering exceptional customer service and offering tailored product recommendations. - Fostered trust and loyalty among clients by proactively anticipating their needs and consistently ensuring the highest level of service satisfaction. - Played a vital role in departmental profitability with a remarkable 15% boost through efficient claims processing for clients. - Conducted comprehensive client interviews, skillfully gathering crucial information for personalized financial plans and strategies, ensuring long-term success. - Maintained expertise in industry trends and regulations, enabling the provision of accurate and relevant financial advice and services. Show less