Experience

Ozonetel Communications

• United States
• Telecommunications
• 200 - 300 Employee

• Associate Director - Enterprise Accounts

  • May 2019 - Present

• Sr. Area Manager

  • May 2019 - Sep 2022

  Whether you run inbound, outbound or blended telephony operations, our cloud contact center solution is packed with tools to make its workings smoother and more effective. Since it is a cloud-based solution, you will be set up in minutes. You can scale with ease, manage remote or distributed workers, and get access to advanced reporting, analytics and customer experience features without a hassle.



HDFC Bank

• India
• Banking
• 700 & Above Employee

• Sr Manager

  • Mar 2010 - Jul 2012

  * Offering complete banking solutions to clients in open market; responsible for lead based models sourcing. * Mentoring a team of 5 - 6 officials. * Overseeing CASA Lead Based Model, wherein leads require to be closed, and cross selling require from team. * Supervising cross selling of Insurance, Home Loans, Business Loans, Personal Loans, etc. * Visiting call centres wherein leads are generated, for constant monitoring and improve leads. * Offering complete banking solutions to clients in open market; responsible for lead based models sourcing. * Mentoring a team of 5 - 6 officials. * Overseeing CASA Lead Based Model, wherein leads require to be closed, and cross selling require from team. * Supervising cross selling of Insurance, Home Loans, Business Loans, Personal Loans, etc. * Visiting call centres wherein leads are generated, for constant monitoring and improve leads.



Bharti AXA Life Insurance

• India
• Insurance
• 700 & Above Employee

• Sales Manager

  • Dec 2007 - Aug 2009

  * Developed marketing strategies to build consumer preference and drive volumes. * Evaluated marketing budgets periodically inclusive of manpower planning initiatives and ensuring adherence to planned expenses. * Presented sales presentation in corporate. * Reviewed whole team on a fortnightly basis. * Planned mid-month and monthly meets. * Individually:- Mentored team which was on company’s pay roll. Responsible for Lead Management Process, inclusive of allocation and updation, closure of leads. Show less



Max Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Associate sales manager

  • Aug 2006 - Dec 2007

  * Developed potential insurance advisors team through training programme and pivotal in bringing insurance advisor under business associates model. * Recruited agent advisors for the team without any lead of help provided from the company. * Individually responsible for team handling and completing the goal sheet. * Generated sales leads for the profitability of the company. * Prepared and marinated MIS for smooth movement of the operations. * Initiated relationships with HNI clients for business development in corporate sector. Show less