Rajat Bhatia

Hotel Manager at DoubleTree By Hilton Harrogate Majestic Hotel & Spa
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Contact Information
us****@****om
(386) 825-5501
Location
Leeds, England, United Kingdom, UK
Languages
  • English -
  • Hindi -
  • Punjabi -
Skills

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Bio

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5.0

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Karan Kashyap

I have worked closely with Rajat since 2011 and over those years Rajat has become a great client and good friend. He is a very strong operator, with high standards. As well as a good motivator and leader, he is a true hotelier.

Rupsy Bhatia

Ambitious , hardworking , self starter ,Goal Oriented ,Team Leader , problem solving person.

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Experience

  • DoubleTree By Hilton Harrogate Majestic Hotel & Spa
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Hotel Manager
      • Nov 2021 - Present

      Luxury Spa & Business property with 14 Meeting rooms - 2000 sq. meter of versatile meeting & banquet space for up to 1000 delegates. Luxury Spa & Business property with 14 Meeting rooms - 2000 sq. meter of versatile meeting & banquet space for up to 1000 delegates.

  • Urban Hotel | Grantham
    • General Manager
      • Sep 2017 - Nov 2021

      90 bedroom (x Marriott) Urban Grantham 4* hotel, featuring Urban Lounge, Leisure Club & Spa, F&B Outlets & 9 conference & banquet rooms. 90 bedroom (x Marriott) Urban Grantham 4* hotel, featuring Urban Lounge, Leisure Club & Spa, F&B Outlets & 9 conference & banquet rooms.

  • Hilton Liverpool City Centre
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Food & Beverage Outlets Manager
      • Mar 2016 - Sep 2017

    • Front of House Manager
      • Aug 2015 - Mar 2016

  • Hilton
    • United States
    • Hospitality
    • 700 & Above Employee
    • Groups Reservations Manager
      • Dec 2013 - Aug 2015

      Responsible for managing Front office & reservations SOPs and performance to support delivery of revenue objectives. Effectively yield and manage all revenue channels to optimise net return. Maintain constant monitoring of group reservations and enquiry handling with particular emphasis on group conversion and delivery of budgetary targets and mix-plan. Update rates and restrictions throughout all distribution channels. Optimise event dates with pricing campaigns and effective yield strategies.

    • Front Office Manager
      • Aug 2012 - Dec 2013

      • Maintaining and managing an efficient and dedicated team of 16. Oversee the entire Front Office operation to maintain high standards.

    • Assistant Front Office Manager
      • Jul 2011 - Jul 2012

      • Ensure guest and colleague satisfaction, maximize revenue.Conduct regular appraisals of Team members to assist in their carrier development. Other duties include following the correct health & safety procedures, cash handling procedures, credit control and maximizing sales opportunities.

    • Night Manager
      • Jul 2010 - Jun 2011

      Responsible for hotel in absence of GM. Closing down events whilst maintaining a balance of positive customer service, Party Nights, Asian Weddings and Boggy Nights. Supervising financial Night audit and banking.

    • Assistant Night Manager/ Day Duty Manager
      • Jul 2009 - Jun 2010

      • Coaching and mentoring night Audit Team. Overseeing of C+B room setups during the night, approx 15 rooms per night. (Total 22 meeting rooms). Overseeing the general security of the hotel, residents and staff.

    • Night Auditor
      • Oct 2007 - Jun 2009

      Carrying out financial and night audit duties. Fixing front desk day to day mistakes. Supervising night bar & reception.

  • Macdonald Hotels & Resorts
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Night Auditor
      • Feb 2008 - May 2008

      .

    • F & B Supervisor
      • Sep 2007 - Jan 2008

      .

Education

  • Ecole hôtelière de Lausanne
    Leadership Scholarship
    2013 - 2013
  • Queen Margaret University College
    Bachelor's degree, International Hospitality Management
    2007 - 2008
  • Chartered Management Institute, Edinburgh
    Management Consulting Essentials, Hotel Management
    2007 - 2008

Community

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