Rajashree Sundararajan

Salesforce Technical Support Analyst at Enclude
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Languages
  • English -
  • Hindi -
  • Tamil -
  • Kannada -
Skills

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Credentials

  • ISTQB® Certified Tester, Foundation Level
    ISTQB - International Software Testing Qualifications Board
    Nov, 2015
    - Oct, 2024
  • IBM WebSphere Commerce V5.6
    IBM
    Dec, 2005
    - Oct, 2024

Experience

  • Enclude
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Technical Support Analyst
      • Apr 2016 - Present
  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Team Leader
      • 2005 - 2007

      • Worked as a Team leader for Offshore - Software maintenance and development for Ericsson Sweden • Completed IBM Quality Ambassador Program – participated in Reviews, Walkthroughs and in conducted Software Quality Training programs • Software development and maintenance on various Software packages primarily on IBM WebSphere Commerce Suite (WCS) and certified developer in WCS • Actively participated in liaising with onsite team at IBM Sweden to gather requirements from the clients and involved in Tele conferences. • Allocation and planning of Software development and maintenance activities among my Team members.

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Various positions, last position held as Project Leader
      • 1995 - 2005

      • Worked extensively on Java, J2EE and other web technologies. • Executed SQL Query handling and database management activities • Involved in Software development and Testing of web application projects, participated in all phases of Software Life cycle. • Actively participated in teleconferences with onsite team of Wipro to gather requirements from clients. • Mentored for new team members that joined the team, in terms of training in Software skills and for smooth transition into the team.

Education

  • Birla Institute Of Technology, Pilani, India.
    Master’s Degree, Master Of Science in Software Engineering
  • Mount Carmel College, Bangalore University, India.
    Bachelor’s Degree, Bachelor Of Science in Computer Science, Statistics, Mathematics
  • MES College, Bangalore, India.
    High School, Pre-University Course
  • Sri Vidya Mandir Education Society, Bangalore, India.
    High School, Secondary School Leaving Certificate

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