Experience

Pineapple Staffing
• United States
• Telecommunications
• 1 - 100 Employee
• Business Virtual Assistant

  • Sep 2020 - Present

Freelance
• Egypt
• Human Resources
• 1 - 100 Employee
• Social Media Manager & Executive Assistant

  • Sep 2020 - Present


Change Healthcare

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Chart Retrieval Specialist

  • Oct 2019 - Apr 2020

  ✓ Validates Charts of Patients ✓ Forward valid charts to medical coders ✓ Validates Charts of Patients ✓ Forward valid charts to medical coders



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Specialist

  • Aug 2019 - Oct 2019

  ✓ Handled replacement and shipment of Google Nest products. ✓ Handled technical needs of customers who are already using the Google Nest products. ✓ Handled replacement and shipment of Google Nest products. ✓ Handled technical needs of customers who are already using the Google Nest products.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Advisor II

  • Sep 2018 - Aug 2019

  ✓ Handled mediation, escalation and general inquiries. ✓ Provided quality customer service ✓ Handled mediation, escalation and general inquiries. ✓ Provided quality customer service



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Associate II

  • Jun 2015 - Jan 2016

  ✓ Handled billing, sales, and general inquiries. ✓ Developed communication and engagement to both customers and employees. ✓ Handled billing, sales, and general inquiries. ✓ Developed communication and engagement to both customers and employees.