Rajadurai P.

Director Of Operations at Aclat Star IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • English Full professional proficiency
  • Tamil Native or bilingual proficiency
  • Hindi Limited working proficiency

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5.0

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Moyien Khan

Person who knows operations exceptionally well, good analytical skills, peoples skill one who goes beyond the call of duty to achieve the desired goal. Any one can bank on him for smooth operations.

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Credentials

  • Google Ads Display Certification
    Google
    Feb, 2021
    - Nov, 2024

Experience

    • United Arab Emirates
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Director Of Operations
      • Apr 2022 - Present

    • Assistant General Manager
      • Jul 2017 - Apr 2022

    • Italy
    • Machinery Manufacturing
    • 700 & Above Employee
    • Head of Operations
      • May 2015 - Jun 2017

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • TCM
      • May 2013 - Apr 2015

    • United States
    • Software Development
    • 400 - 500 Employee
    • Branch Manager
      • Mar 2010 - Jan 2013

    • India
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operation Manager
      • Feb 2007 - Feb 2010

      • Consistency in achieving goals and motivating team for same. • Goal Achievement & Team Motivation. • Diverse managerial skills in distribution, planning and organizing. • Strong Managerial and administrative exposure • Exceptional Versatility and Adaptability • Ability to manage multiple tasks in critical situations. • Extremely productive in high stress, environment. • Consistency in achieving goals and motivating team for same. • Goal Achievement & Team Motivation. • Diverse managerial skills in distribution, planning and organizing. • Strong Managerial and administrative exposure • Exceptional Versatility and Adaptability • Ability to manage multiple tasks in critical situations. • Extremely productive in high stress, environment.

    • Floor Supervisor
      • Jun 2005 - Jan 2007

      • End-to-end responsibility for the execution and day-to-day monitoring of the team’s performance on meeting the quality standards and delivery targets as per SLA’s. • Thorough knowledge of domain and understanding of the business processes. • Coaching, Mentoring and Training teams on various client information, updates and systems. • Supporting the team as a floor resource, handling escalated calls and tracking unresolved issues ensuring Quality Customer Service. • Maintained and created of various MIS reports and Dashboards.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Tech Support
      • Jun 2004 - May 2005

      • Providing Technical Support For a Leading ISP in USA • Assisting Team Member in Trouble Shooting the issue • Providing Technical Support For a Leading ISP in USA • Assisting Team Member in Trouble Shooting the issue

Education

  • Tamilnadu College of Arts and Science
    B.Com, Commerce
    1997 - 2000

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