Raja Shatat

Tour Guide at Ministry of Tourism and Antiquities - Jordan
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Contact Information
us****@****om
(386) 825-5501
Location
Amman, Jordan, JO
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Tourist Guide
    ammon applied university college
    Feb, 2020
    - Nov, 2024

Experience

  • Ministry of Tourism and Antiquities - Jordan
    • Jordan
    • Government Administration
    • 1 - 100 Employee
    • Tour Guide
      • Oct 2021 - Present

      Tour guide, classical tour guide, adventure guide and biblical guide, I show the tourist whole magnificent nature and historical sites around of Jordan I use a really attracted way for explaining and showing all sights seeing to the tourists.. Tour guide, classical tour guide, adventure guide and biblical guide, I show the tourist whole magnificent nature and historical sites around of Jordan I use a really attracted way for explaining and showing all sights seeing to the tourists..

  • TourHQ.com
    • Hong Kong
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Tour Guide
      • Feb 2022 - Present

      1_Greeting and welcoming customers to the tour. 2_Informing customers about the itinerary for each tour. 3_Planning itineraries in accordance with weather forecasts and the length of each tour. 4_Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required. 5_Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events. 6-Gathering and maintaining the requisite equipment for each tour. 7-Familiarizing yourself with the layout and history of the region or establishment in which you will be working. 8_Familiarizing customers with each region or establishment. 9_Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable. 10_Directing customers to other, non-competing services that might be of interest to them. Show less

  • rovers return pub
    • Amman, Jordan
    • Assistant Restaurant Manager
      • Apr 2018 - Oct 2021

      _to assist the Line Manager to manage the preparation and cooking of all foods and drinks/beverages – to assist the Line Manager to manage planning and pricing of menus and food and drinks/beverages to adhere to agreed prices/budgets and maintain applicable quality standards and records – to assist the Line Manager to manage ordering and obtaining supplies – for ensuring there are sufficient team members at all times and within agreed budgets – quality control of all supplies, food, drinks/beverages, kitchen hygiene and health and safety – assist your Line Manager – to assist the Line Manager to meet your targets and those of the team as a whole – smooth running of the of the team Show less

  • MIST restaurant and pub
    • Jordan
    • Restaurant Manager
      • Sep 2016 - Sep 2018

      1_Manage and oversee the entire restaurant operation 2_Deliver superior guest services 3_Ensuring guest satisfaction 4_Plan and develop guest loyalty programs 5_Plan new and update existing menus 6_Plan and develop the overall restaurant marketing strategy 7_Participate at local food events 9_Respond efficiently to customer questions and complaints 10_Organize and supervise shifts 12_Manage and lead staff 13_Hire new employees 14_Training and evaluate staff performance 15_Estimate consumption, forecast requirements and maintain inventory 16_Manage restaurant supplies Show less

  • bonita hotel Amman
    • AMMAN_JORDAN
    • Restaurant Assistant Manager
      • Jul 2012 - Aug 2016

      1_Opening and closing the restaurant. 2_Appointing, inducting, and mentoring new staff members. 3_Scheduling shifts and assigning tables to waitstaff. 4_Resolving customers' questions and grievances in a professional manner. 5_Conducting payroll activities in an accurate, timely manner. 6_Ensuring that the restaurant adheres to pertinent health and safety regulations. 7_Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted. 8_Sourcing better deals on all resources and equipment that warrant replacing or replenishing. Recording all income and expenses and ensuring that cash registers are balanced. Show less

  • Rover’s Return
    • AMMAN_JORDAN
    • Head Bartender
      • Oct 2010 - Oct 2012

      1_Knowledge of applicable laws and regulations 2_Knowledge of mixology for traditional and creative cocktails 3_Understanding of unique and complementary flavor pairings 4_Impeccable customer service and social perceptiveness 5_Ability to evaluate customer satisfaction and responsiveness 1_Knowledge of applicable laws and regulations 2_Knowledge of mixology for traditional and creative cocktails 3_Understanding of unique and complementary flavor pairings 4_Impeccable customer service and social perceptiveness 5_Ability to evaluate customer satisfaction and responsiveness

  • Rainbow Company
    • Amman_Jordan
    • Sales executive
      • Jul 2005 - Nov 2007

      * Sell company product * Look for potential client. * Follow-up with customers after sale * Sell company product * Look for potential client. * Follow-up with customers after sale

Education

  • The Hashemite University
    Bachelor's of archaeology science, Archeology
    2005 - 2010

Community

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