Experience

Shiksha Infotech Pvt. Ltd.

• Software Development
• 100 - 200 Employee

• Regional Head Administration & Opreations - North India

  • Sep 2018 - Present

  o Responsible to manage overall transport function of North India. o Responsible for sourcing, generating & closing new business action towards targets with ground operations. o Accountable for all aspects of transport operations, from contract development to price negotiations, vendor Management to complete implementation. o Follow up with All sub-teams aggressively. o Work with product team to suggest new features/ideas in the product as per market trends. o Solicit feedback on product and services o Present realistic forecasts to management team on a periodic basis o Effectively communicate and report on progress with various Sales and operation activities in the region o Coordinate with market intelligence inputs and provide feedback to strategy and technology teams within the organization o Introduction of GPS device with Barcode/RFID in cabs with 24*7 Operational command center room. Key Measures: o Key objective is to meet and exceed overall Operations goals. o Ability to ensure customer delight and grow existing customer accounts o Requires in-depth understanding of Transport technology along with end to end transport function. o Conducting Regular meetings for quality review with Operation teams across India. o Data analytics for various report to control the overall cost. o Budgetary control and MIS Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Manager Administration - Pan India Lead

  • Feb 2008 - Jan 2018

  Key Responsibility Areas (Transport Lead - PAN India) o Governing transport of 25000 employees at HCL sites across India. o Leading a team of 150 peoples to handle NCR transport Operations. o To Control Smooth running of transport for 25000+ employees. Cabs/Buses, shuttles premium and semi premium services across Pan India. o To make strategies to bring down the cost and increase the efficiency by changing the entire operations model to outsourcing. o Introduction of GPS device with Barcode/RFID in cabs with 24*7 Operational command center room. o Optimizing utilization and cost per user. Plan & execute all movements to optimize seat utilization. Organize / set up some new innovative systems to bring down the transport cost keeping in mind the efficiency. o Preparation of various reports on weekly basis. o Budgetary control and MIS o Contract Management and Vendor Management, o Conducting Regular meetings for quality review with Operation teams across India. o Transport related Dashboards & analyzing the data for improvement point of view. o Evaluation of Vendors performances timely. o External & internal audit’s clearances. o Forecasting the future requirements as per the head count figures. o Execution of application enhancement. o Assistance to Operation team for routing/roistering. o Data analytics for various report to control the overall cost. o Review of Helpdesk and Tracking controls. o Monitoring single and double routes timely for optimum utilization/ cost control. o Transport function SOP’s. Show less



Appulse Technologies

• United States
• Software Development
• 1 - 100 Employee

• Assistant Manager Administration

  • 2004 - 2008

  General Administration: • Overseeing the formation and implementation of corporate policies in the organization. • Budgeting and Costing for administration function. • Transition of projects to new facility. • Cafeteria activities with corporate events. Housekeeping & security management. • Assessing the performance of the vendors, based on various parameters such as quality, improvement rate, timely delivery, response time & other related terms etc. • Internal & external audit’s clearances. • Liasoning with Government Authorities. • Assets control. Seating Planning as per seat cost with analysis and Report • Contracts/Agreement/AMC’s. • Vendor management & Development. Transport Management: In depth experience in setting up the Transport facilities for large IT/BPO sector which includes: o A Keen communicator with strong relationship management organizational and leadership skills. o Skill to support mature a startup business with speedy ramp-up using E- business, project management tools and discipline. o Risk management and BCP/change management, security and compliance. o Complete Cabs/Buses/shuttle operations. o Ability to manage huge campus with mixed fleet size. o Good analytical knowledge to calculate the cost/impact. Data analytics for optimal utilization. o Vendor management & Development. Setting the SLA’s for services providers. o Manpower planning. o Compliance adherence. o Transport Automation. o Cost Controls. Show less



Systems America Pvt Ltd

• Noida Area, India

• Sr. Executive Administration

  • Jan 2004 - Nov 2004

  oResponsible for General Maintenance, Security of the premises, Transport, Daily record update, etc. oResponsible for transport Services for the organization (route formulation, vendor selection). oComputers and other equipments contract (EPBAX, FAX, PHOTOCOPIER, and COFFEE MACHINE). oKeep checking the cafeteria requirements according to the strength per day. oStaff related any logistic problems. oSeat / Space Utilization oSecurity of Company property and employees. oEvent management, ticketing & travel bookings. oContract Management and Vendor Management. oResponsible for the on time closure of complete transport function. oEnsure timely Pickups & Drops oScheduling of route for Pickups & Drops. oOptimizing the maximum cab utilization to reduce the cost Show less



GE. (GURGOAN & JAIPUR) as outsource through “GC LTD”

• GURGOAN & JAIPUR

• Executive customer services- Administration

  • Feb 2000 - Dec 2003

  o Keep checking for records of couriers’ dispatches & bills. Stationary, printing jobs (like company brochure, letter heads, visiting cards, envelops etc). o Assisting all company’s employees for their personal needs, i.e. o Responsible for official and personal train/Air tkts booking of employees. o Personal cabs bookings & Tour & packages. o Responsible for Festivals, Party arrangement, annual function. o Sale/purchasing and checking the records of cash handling (petty cash). o Arranging Income tax Returns submission facility for employees. o Dealing with vendor for Cellular Corporate Connections for employees. o Dealing with vendor in different platforms for Corporate Deals and discounts. o Dealing with vendor for event management programs Show less