Experience

The First Collection

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Cluster Reservations Supervisor

  • Feb 2020 - Present



Danat Jebel Dhanna Resort

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Reservations & Revenue

  • Dec 2018 - Jan 2020

  1) Knowledge of Opera Version 5.0 2) Processing reservation on Opera. 3) Handling internal & external guest calls. 4) Responding & processing reservation request received on emails . 5) Controlling inventory and rates on hotel level, on extranets of travel agents ( Rate parity is must) 6) Maintain daily, weekly, monthly reports 7) Coordinating with the corporate and travel agents with regards to reservation queries and provide speedy solutions 8) Handling, releasing travel agent commission online (ATACS) as well as off line 09) Updating inventory and the best rates of the hotel as when required considering the occupancy and ARR of the hotel (DATAWEB) 10) VIP levels are kept in mind as per the levels defined and marking reservation when required 11) Ensured that all Rooming lists for the group’s reservations are received on time and accurately inserted into the PMS Show less



Park Hyatt Chennai

• India
• Hospitality
• 100 - 200 Employee

• • May 2017 - Nov 2018

• • Mar 2014 - Apr 2017