IT- Systems Manager

• Oct 2019 - Present

• IT Support to Remote employees or site/branch offices • Active Directory, DHCP, DNS installation and administration of 2008 Servers • Administrate MDaemon Email Server/Adding Users/ Manage GroupWise Mail Server • Administration and configuration of Synology NAS (permissions, quota management etc) • Administrate Relay Fax Server, Backup server • Administration and configuration of Sonic Wall NSA 2600 and TZ300 firewalls • Responsible for managing CCTV Systems and Access control systems • VPN Configuration by using Sonic Wall Devices • VLAN configurations in Cisco c2960X switch and Netgear Prosafe switches. • Organization servers are well supported, maintained and backed up • Administration and configuration of AVAYA IP,SIP and DECT phones. • Taking care all network based issues and maintenance of all computers and related products • Ubiquiti Access point configuration and troubleshooting with Unifi controller • Provide full support of Outlook Express, Microsoft Outlook 2003 ,2010,2013,2016 • Taking care of Antivirus(NOD 32 BUSINESS)Server configuration and updates • Overall responsible for all ISP related services including the Backbone Fiber Line, PRI Tel Lines, Fax Lines, ADSL Lines, Public IP Addresses, Routers & Modems. To coordinate with Etisalat and DU for maintenance/upgrades of these services • Handle IT training, provide necessary guidance to end user and manage user request • Maintain documentation related to IT Infrastructure, Hardware Asset and Network layout • Planning and implementing future IT Developments Show less

IT Administrator

• Feb 2016 - Jul 2019

Akar is a MEP and Landscaping contractor. Akar is a subsidiary of the Al Ansari Group, a 40 year old engineering conglomerate based out of Oman Responsibilities: • Installations of Windows operating systems. • Maintenance & management of the Windows based Server Environment (2008 and 2012). • Database backup and restoration. • Managing and Supporting ERP software. • Monitoring and optimizing system performance. • Troubleshooting and Maintaining IT hardware in different project sites. • Configuring and Managing of Outlook and Office 365. • Manage company’s websites and intranet (SharePoint) • Installing, Managing and Supporting AUTOCAD and Estimation software PLANSWIFT. • Managing and Configuring SONICWALL firewall. • Configuring and Managing printer management software MYQ • Configuring and Managing Data Management Software-Dokmee • Configuring and Monitoring Wireless Access Points, Network Switches,CCTV and DVRs • Purchasing of IT Equipment and software in line within agreed budgets. • Configuring and Maintaining centralized eSSL biometric attendance device. • Preparing and maintain IT Inventory and asset information. • Giving training to new employees Show less

System Administrator

• Sep 2014 - Sep 2015

“Carnival Cinemas” is the largest multiplex chain spread across cities in India. Having its presence in 85 cities with 121 operational locations, it pledges to accord its patrons an absolute movie viewing experience. Responsibilities: • Installations of Operating Systems Windows 7/8/2008/2012. • Configuring and Managing AD/DNS/DHCP/File services of Windows server 2012 and 2008 • SQL server installations, database backup and restoration • Scheduling and maintaining system state and data backups of infrastructure • Installation, Supporting of VISTA and SHOWBIZZ for Ticketing and in Cafe • Installing and managing ERP software In POS touch machine • Configuring and Managing of networks print servers. • Troubleshooting network related problems • Installing, Managing and Troubleshooting POS Equipment. • Upgrading/migration of windows clients and IBM servers. • Configuring and Monitoring Wireless Access Points, Network Switches,IBM Servers, DVRs, Amplifiers[Music system] • Assisting the IT Manager for planning, implementing IT Equipment in new multiplex theater. • Maintaining Online ticketing websites. • Daily maintaining IT check list. • Quarterly updating system inventor. Show less

System Security Engineer

• Jan 2014 - Sep 2014