Experience

Kidde Fire Protection

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Buyer/Purchaser

  • Feb 2019 - Present

  A position of key responsibility and budgetary control within a well-known international fire suppression organisation. I am currently looking to undertake CIPS qualifications. Requires specialised buying, niche areas and securing the right deals as well as responsible decision-making skills. Requires the ability to work within budgets and meet sales targets. A lot of Self-motivation needed and the drive to succeed on behalf of the company, with a thorough knowledge of the product. It’s important to feel Passionate about getting out there, attending trade shows and conferences. Requires great communication skills and to be a team player with excellent negotiation ability as well as written and verbal skills



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Financial Sanctions Investigator

  • May 2009 - Feb 2019

  Very strong analytical skills. Excellent organisational and communication skills, along with ability to deliver consistently high standards of work. Reporting of suspicious activity when identified. Knowledge and experience of financial crime investigation, Anti Money Laundering and Know Your Customer. Whilst working at Lloyds Banking Group, I have worked in Collections and Commercial Banking. Very strong analytical skills. Excellent organisational and communication skills, along with ability to deliver consistently high standards of work. Reporting of suspicious activity when identified. Knowledge and experience of financial crime investigation, Anti Money Laundering and Know Your Customer. Whilst working at Lloyds Banking Group, I have worked in Collections and Commercial Banking.



South Staffordshire Water

• Customer Service Representative

  • Nov 2004 - May 2009

  Inbound call centre, very high call volume. Many calls taken were emergency water leak incidents which needed immediate attention and engineer visit. Some collections calls were taken from customers in arrears and payment plans arranged. Complaints calls involved good listening skills, understanding of the customers situation, empathy and resolving the complaint in a fair and professional way. Inbound call centre, very high call volume. Many calls taken were emergency water leak incidents which needed immediate attention and engineer visit. Some collections calls were taken from customers in arrears and payment plans arranged. Complaints calls involved good listening skills, understanding of the customers situation, empathy and resolving the complaint in a fair and professional way.



George Salter Academy

• United Kingdom
• Education Management
• 1 - 100 Employee

• Teaching Assistant

  • Jul 2002 - Oct 2004

  Supervising SENCO assisted students. Providing help with reading and writing. Liaising with teachers and contributing towards student school reports on student progression. Accompanying classes on school trips and supervising during exams. Supervising SENCO assisted students. Providing help with reading and writing. Liaising with teachers and contributing towards student school reports on student progression. Accompanying classes on school trips and supervising during exams.



Aviva Insurance

• Canada
• Insurance
• 1 - 100 Employee

• Insurance Advisor

  • Dec 1987 - Jul 2002

  Providing insurance quotations for home and car insurance. Making amendments to policies as and when notified by customers. Liaising with underwriters when more complex or non standard insurance cover was requested. Setting up new and amended policies and ensuring policy documents all issued in a timely manner.Meeting and greeting customers at the reception desk, signing them into the security log and ensuring they are collected by the correct member of staff. Chair team shouts and training sessions.