Raj Kiran Balan
Senior Data Associate at CreditEnable- Claim this Profile
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Bio
Experience
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CreditEnable
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United Kingdom
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Financial Services
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1 - 100 Employee
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Senior Data Associate
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Jun 2022 - Present
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SMEcorner
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India
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Financial Services
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100 - 200 Employee
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Post Approval Officer
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Oct 2020 - Jun 2022
Coordinate sales team by managing schedules, filling important documents and communicating relevant information. Ensure the adequacy of sales related equipment or material. Respond to complaints from customers and give after sales support when requested. Handle the processing of all orders with accuracy and timeliness Coordinating between manager, team leader, credit managers,tele calling team and HOD by managing schedules and communicating relevant information for Customer business documents and Courier collection. Preparing month end sales MIS reports and Incentive data for senior managers. Responding and solving customer escalations on Mails Monitoring and checking the Signed disbursement Kit end to end. Arranging Post PD Section for each customer on daily basis. And PD done for only tamil customers. E sign and E Nach need to be done on daily basis initiated cases and Physical Kits should need to check end to end.
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PaySense
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India
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Financial Services
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100 - 200 Employee
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Credit Underwriter
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Sep 2019 - Sep 2020
Credit Ops Co ordinating between Customer and agency team by managing Schedules and Communicating relevant information for customer profile validation and KYC Courier Collection Responding and Solving Customer Escalations Preparing and presenting monthly reports for database records and Tracking Quality Check Of Customers KYC Credit Ops Co ordinating between Customer and agency team by managing Schedules and Communicating relevant information for customer profile validation and KYC Courier Collection Responding and Solving Customer Escalations Preparing and presenting monthly reports for database records and Tracking Quality Check Of Customers KYC
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Debt Recovery ( Team Leader )
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Nov 2017 - Sep 2019
Planning and conducting induction for new joiners. Maintaining and checking the target of calls for all the employees. Maintaining daily OTS data. Coordinating with reporting Manager for and intimation letters and data. Conducting meeting and maintaining team strategy. Updating the data in software / excel and maintaining employee Personal files handling 24 team Members Planning and conducting induction for new joiners. Maintaining and checking the target of calls for all the employees. Maintaining daily OTS data. Coordinating with reporting Manager for and intimation letters and data. Conducting meeting and maintaining team strategy. Updating the data in software / excel and maintaining employee Personal files handling 24 team Members
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Education
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Peoples welfare societys high school
B.com -
people's welfare society high school