IT Technician and Consultant

• Aug 2022 - Present

•Provided support in educational technology design and professional development resources •Performed network management (including digital file storage, printers, user accounts and email) •Assisted in developing and implementing plans for fully integrated systems, including operating systems, network systems, database systems and applications •Provided support in educational technology design and professional development resources •Performed network management (including digital file storage, printers, user accounts and email) •Assisted in developing and implementing plans for fully integrated systems, including operating systems, network systems, database systems and applications

IT Intern

• May 2022 - Aug 2022

• Collaborated with Senior Technical & Business Analysts to perform SharePoint site migrations with Sharegate • Identified and converted existing SharePoint sites to Modern SharePoint site templates • Met with business teams to define and document site conversion maps • Carried out analysis for the company intranet site and developed new site pages and elements • Updated and maintained site inventory and database as the project progressed • Collaborated with Senior Technical & Business Analysts to perform SharePoint site migrations with Sharegate • Identified and converted existing SharePoint sites to Modern SharePoint site templates • Met with business teams to define and document site conversion maps • Carried out analysis for the company intranet site and developed new site pages and elements • Updated and maintained site inventory and database as the project progressed

Software Engineer Intern

• Jan 2022 - Apr 2022

• Developed new user-facing features and built reusable code and libraries with React • Conducted root cause analysis of issues with the assistance of experienced Software Analysts • Reviewed new and existing backend python code and performed unit testing • Assured all user input was validated before submitting it to back-end services • Developed new user-facing features and built reusable code and libraries with React • Conducted root cause analysis of issues with the assistance of experienced Software Analysts • Reviewed new and existing backend python code and performed unit testing • Assured all user input was validated before submitting it to back-end services

Software Engineer Co-op

• May 2021 - Aug 2021

• Designed and Re-envisioned a web portal (used PostgreSQL database with Retool) to take incoming requests from faculty and students • Performed QA testing and worked on the maintenance of the Virtual Machines for the cyber range • Tested various gaming environments on Unreal Engine for a cybersecurity educational game • Designed and Re-envisioned a web portal (used PostgreSQL database with Retool) to take incoming requests from faculty and students • Performed QA testing and worked on the maintenance of the Virtual Machines for the cyber range • Tested various gaming environments on Unreal Engine for a cybersecurity educational game

Research Analyst Co-op

• Sep 2020 - Nov 2020

- Worked to re-envision and redesign the KrogerPlus digital loyalty program D - Developed UI/UX prototype for the newly redesigned loyalty program - Used operations data to develop pricing models and identified areas for improvement. - Organized and analyzed data, created charts, and graphs, and presented my findings to the leadership team. - Worked to re-envision and redesign the KrogerPlus digital loyalty program D - Developed UI/UX prototype for the newly redesigned loyalty program - Used operations data to develop pricing models and identified areas for improvement. - Organized and analyzed data, created charts, and graphs, and presented my findings to the leadership team.

IT Consultant

• Apr 2019 - Aug 2019