Head - Global IT

• Jan 2022 - Present

Infrastructure Manager

• May 2018 - Jan 2022

Solutions Program Manager

• Apr 2016 - May 2018

Solution Architect for End User Services (designing, implementation) L4 Escalation support of Wintel Services, Office365, AIP Responsible for overall Wintel, Office365 Service Delivery, Support escalations, Performance/availability and Capacity management SPOC for partnering with Microsoft & partners to integrate service improvements/operations, future enhancements, License management and future roadmaps SPOC for all Wintel and Office365 projects (designing, implementation and adoption) Technical escalation point for - Active Directory, Microsoft Azure, DNS, Active Directory Federation Services, System Centre Configuration Manager, Bitlocker, WinZip, Airwatch, Microsoft Intune. Project Manager for all technical projects under End User Compute services Infrastructure Audits, Vulnerability Assessment and Security Remediation. Show less

Global Messaging Lead

• Apr 2014 - Apr 2016

Technologies worked on - Microsoft Exchange 2003,2010, OCS 2007, Lync 2010, 2013, Skype for Business, Office365. Windows server 2003, 2008, 2012. EMC Sourceone email management - Archiving Solution for Exchange Project Management, Identity and Access Management for OKTA, O365, Active Directory and Networks. Patch Management and Security Remediation for Windows and Sourceone. Technologies worked on - Microsoft Exchange 2003,2010, OCS 2007, Lync 2010, 2013, Skype for Business, Office365. Windows server 2003, 2008, 2012. EMC Sourceone email management - Archiving Solution for Exchange Project Management, Identity and Access Management for OKTA, O365, Active Directory and Networks. Patch Management and Security Remediation for Windows and Sourceone.

Messaging Architect

• Aug 2011 - Mar 2014

Worked as Messaging Architect for Exchange 2003,2010, OCS 2007, Lync 2010, 2013.Windows server 2003, 2008, 2012. EMC Sourceone Archiving Solution for Exchange Worked as Messaging Architect for Exchange 2003,2010, OCS 2007, Lync 2010, 2013.Windows server 2003, 2008, 2012. EMC Sourceone Archiving Solution for Exchange

Accounts Manager - Technical

• Oct 2010 - Jul 2011

Worked as Accounts Manager, responsible for Messaging Architect for Exchange 2003,2010, OCS 2007, Lync 2010, 2013.Windows server 2003, 2008, 2012. Sharepoint Load Balancer Create Certificate like Thawte EMC Sourceone Archiving Solution for Exchange Overall management of entire India andUS team Worked as Accounts Manager, responsible for Messaging Architect for Exchange 2003,2010, OCS 2007, Lync 2010, 2013.Windows server 2003, 2008, 2012. Sharepoint Load Balancer Create Certificate like Thawte EMC Sourceone Archiving Solution for Exchange Overall management of entire India andUS team

Technical Lead

• Dec 2005 - Sep 2010

Worked with Convergys Pune for 5 years as Technical Lead (SBS Team) Worked with Convergys Pune for 5 years as Technical Lead (SBS Team)

Manager - IT

• Jul 2003 - Jul 2005

Worked as Business & Marketing Manager for the DC Construction Company, One of the renowned construction company which deals with Road and flyover construction I was instrumental in getting Multiple Business deals closed including NHAI and other state projects. Also worked as IT Infra Manager. Worked as Business & Marketing Manager for the DC Construction Company, One of the renowned construction company which deals with Road and flyover construction I was instrumental in getting Multiple Business deals closed including NHAI and other state projects. Also worked as IT Infra Manager.