Raissa Ishagi

Marketing Manager at ICB UK (Institute of Certified Bookkeepers)
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Experience

    • United Kingdom
    • Accounting
    • 1 - 100 Employee
    • Marketing Manager
      • Oct 2022 - Present

      London, England, United Kingdom

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Social Prescribing Communications Officer
      • Jan 2021 - Oct 2022

      London, England, United Kingdom

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Strategic Planning Professional
      • May 2019 - Mar 2020

      London, United Kingdom Working within the Openreach CTIO team which is responsible for defining and delivering Openreach's technology strategy across Network, IT, Digital and Data. My role was to provide direct support to the Senior Manager of Strategy and Transformation by driving the scope and delivery of complex transformation and change initiatives. Key responsibilities focus around planning and implementing the CTIO communications strategy and driving change in how the team worked and felt. Whilst in this… Show more Working within the Openreach CTIO team which is responsible for defining and delivering Openreach's technology strategy across Network, IT, Digital and Data. My role was to provide direct support to the Senior Manager of Strategy and Transformation by driving the scope and delivery of complex transformation and change initiatives. Key responsibilities focus around planning and implementing the CTIO communications strategy and driving change in how the team worked and felt. Whilst in this role I completed training in stakeholder management and delivering change.

    • Internal Communications Professional
      • Jul 2018 - Apr 2019

      London, United Kingdom Whilst working within the Service Delivery (SD) internal comms team I lead on recognition and challenge cup communications using Openreach digital channels. I created and supplied monthly messages from the SD Managing Director and assisted the comms business partner's in delivering communications. Within this role I completed extra-curricular responsibilities and training including: • Comms lead for the Gradnet Networking team • Commercial training

    • Engagement Manager
      • Sep 2017 - Jul 2018

      London, United Kingdom In joining the BT Business Management Graduate scheme, I joined Openreach in the North West Regional Performance Management Team (RPM) as the engagement manager. The key duties of this role included: • Analysing employee engagement survey results in order to recommend ways of improvement to the wider team • Curating communications for the General Manager for distribution across the North West • Formulating and implementing an engagement plan for the RPM team • Assisting senior… Show more In joining the BT Business Management Graduate scheme, I joined Openreach in the North West Regional Performance Management Team (RPM) as the engagement manager. The key duties of this role included: • Analysing employee engagement survey results in order to recommend ways of improvement to the wider team • Curating communications for the General Manager for distribution across the North West • Formulating and implementing an engagement plan for the RPM team • Assisting senior management with engagement activities and facilitating workshops with the aim of improving team engagement • Working closely with the Internal Communications team to ensure cohesive work across the business Within this role I undertook extra-curricular responsibilities and activities including: • Comms lead for the Gradnet Networking team • Campus champion for Manchester Metropolitan University • Presentation, customer service and leadership training as part of the graduate scheme

    • Social Media Manager
      • Mar 2016 - Sep 2017

      London, England, United Kingdom In this role I managed the social media accounts for AZ Magazine during their launch in March 2016. As part of this role, some of my duties included: • Curating content for a range of social media platforms and managing engagement • Compiling monthly social media reports • Creating social media campaigns and competitions • Using analytical skills to analyse relevant data in order to recommend on ways to improve engagement • Occasional contributing to website… Show more In this role I managed the social media accounts for AZ Magazine during their launch in March 2016. As part of this role, some of my duties included: • Curating content for a range of social media platforms and managing engagement • Compiling monthly social media reports • Creating social media campaigns and competitions • Using analytical skills to analyse relevant data in order to recommend on ways to improve engagement • Occasional contributing to website content This role was key in my career development as a marketer as I was given responsibility over the channels and the content curated. I worked both individually and with other members of the AZ Magazine team to plan and implement social media campaigns across the various platforms. During my time at AZ, the magazine became media partners of U.K. Black Pride and covered the 2017 Black Pride event in Vauxhall Gardens via social media. Show less

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Public Relations Researcher
      • Sep 2016 - Apr 2017

      Manchester, England, United Kingdom Alongside university, I joined Stackawraps to conduct public relations research. Duties included: • Developing and maintaining media lists • Conducting of any relevant research to aid with the distribution of press releases • Writing press releases on behalf of the company

    • United Kingdom
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Public Relations Apprentice
      • Jan 2014 - Oct 2014

      London, England, United Kingdom As a PR Apprentice at Red Lorry Yellow Lorry, I assisted the account managers with general Public Relations (PR) tasks. I helped to ensure that the clients daily needs are met and that allowed me to complete a variety of tasks on a day to day basis. These tasks included but were not limited to: • Monitoring and collating client and competitor press coverage • Creating monthly reports for clients • Creating content for and scheduling social media campaigns • Distributing press… Show more As a PR Apprentice at Red Lorry Yellow Lorry, I assisted the account managers with general Public Relations (PR) tasks. I helped to ensure that the clients daily needs are met and that allowed me to complete a variety of tasks on a day to day basis. These tasks included but were not limited to: • Monitoring and collating client and competitor press coverage • Creating monthly reports for clients • Creating content for and scheduling social media campaigns • Distributing press releases and updating media lists • Providing support for senior teams during trade shows This experience was essential in founding my Public Relations experience as I was able to experience first hand how a PR agency works. Show less

    • Content Curator Intern
      • Aug 2013 - Jan 2014

      At The A&R Report it was my duty to scout for new music talent in the UK and curate content on the artists for the website. I also ensured that the content was posted on social media and monitored the feedback the artists and website was receiving.

Education

  • York St. John University
    Master of Science - MS, Digital Marketing and Data Analytics
    2020 - 2022
  • The Manchester Metropolitan University
    Bachelor’s Degree, Public Relations and Marketing
    2015 - 2017
  • Creative Pioneers
    BTEC Level 4 Diploma, Public Relations
    2014 - 2015
  • St Francis Xavier Sixth Form
    2011 - 2013
  • The Grey Coat Hospital Comprehensive School for Girls
    2006 - 2011

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