Raissa Eldis Kaneza, MPH
Service Center advisor at NFT Consult- Claim this Profile
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Bio
Credentials
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Effective Communication for Healthy Results
YALI Regional Leadership Center East AfricaJan, 2023- Nov, 2024 -
Managing a Project
DisaterReady.orgJan, 2023- Nov, 2024 -
Red cross First Aid Certificate
Burundi Red CrossDec, 2022- Nov, 2024 -
Certificate of Appreciation
UNHCR, the UN Refugee AgencyOct, 2018- Nov, 2024
Experience
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NFT Consult
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Uganda
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Business Consulting and Services
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100 - 200 Employee
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Service Center advisor
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Mar 2021 - Present
Identify client needs and ensure maximum satisfaction of their queriesProvide reliable, valid and precise information regarding the Econet wireless servicesResponsible for managing mobile money float and cash transfer to agents Prepare, analyze and provide daily,weekly and monthly reports on mobile money financial transations as required by management
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Call Center Agent
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Jan 2021 - Feb 2021
Received all customer incoming callsAttended to all customer's queries by providing the right informationManaged and solved customer's complaints within the right time
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Mutualite SOLIS
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Mukaza, Bujumbura Mairie, Burundi
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Intern
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Jul 2020 - Oct 2020
Sold the products and services of the insurance company Registered new subscribers in the system (clinic.scom.bi) Daily reporting of new companies subscribing to the insurance Marketing for the insurance company Sold the products and services of the insurance company Registered new subscribers in the system (clinic.scom.bi) Daily reporting of new companies subscribing to the insurance Marketing for the insurance company
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Red Cross Health center
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Muha, Bujumbura Mairie, Burundi
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Intern
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May 2020 - Sep 2020
Helped in child immunization Supported in health education activities of pregnant women about family planning and health reproduction Helped in child immunization Supported in health education activities of pregnant women about family planning and health reproduction
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YARID - Young African Refugees for Integral Development
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Uganda
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Non-profit Organization Management
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1 - 100 Employee
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Research Assistant
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Jan 2020 - Mar 2020
Involved in HIV self screening intervention project collected data using Ipad device Assisted in data entry and analysis Conducted one on one interviews for personal information gathering Involved in HIV self screening intervention project collected data using Ipad device Assisted in data entry and analysis Conducted one on one interviews for personal information gathering
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Welcome to Windle Trust Uganda
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Uganda
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Non-profit Organizations
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Research Assistant
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Oct 2019 - Nov 2019
Involved in a survey which was focusing on the impact of refugees in school in Uganda Conducted group discussions in the selected schools Interpreted participants local language into English language Recorded the participants data for analysis Involved in a survey which was focusing on the impact of refugees in school in Uganda Conducted group discussions in the selected schools Interpreted participants local language into English language Recorded the participants data for analysis
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Education
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2021 - 2023
Mount Kenya University - MKU
Master of Public Health - MPH, International Public Health/International Health -
2016 - 2019
Nkumba university
Public Health, None -
2007 - 2014
Lycee Clarte Notre Dame de Vugizo
Secondary School Completion Diploma, Science B (Biology, Chemistry)
Community
