Logistics Manager

• Jul 2016 - Present

Project specialist + Claim Specialist; Logistics

• Aug 2015 - Jul 2016

Service of assigned customers in order to increase the sales.Day to day communication with customers (emails, phone) Order processing: acceptation of orders, entering them to the system, sending OCs, preparation of sales documents (others if/when needed), making loadings (trucks, vessels, wagons), maintains of the entire process.Cooperation with planners in terms of orders' confirmation to customers.Control of rotation and slow moving goods, old stock and goods produced for customers.Agreements with other Sales Specialists reg. shipments of old stock per customer.Cooperation with Logistics reg. the timelines of deliveries and appropriate loadings.Claims receiving and processing in accordance with the established rules and principles of the ISO. Cooperation with the departments involved in the claims process. Ensure system complete follow-up, follow the claims handling speed and order documentation.

Store Manager + Visual Merchandiser

• Oct 2014 - Aug 2015

Store operations and staff management. Scheduling and planning. Product order. Documentation management: reports, customer database, invoices, CMR, etc. Store Merchandising.As well as work with customers, in-store product range sale, customer problem solving. Store operations and staff management. Scheduling and planning. Product order. Documentation management: reports, customer database, invoices, CMR, etc. Store Merchandising.As well as work with customers, in-store product range sale, customer problem solving.

manager/shop assistant

• Oct 2011 - May 2012

selling eyewear and accessories, store management and control, solve problems selling eyewear and accessories, store management and control, solve problems

shop assistant

• Jan 2008 - Jan 2012

waitress

• May 2010 - Sep 2010

waitress

• May 2009 - Aug 2009