Customer Success Manager

• Jun 2023 - Present

B2B Client Manager

• Mar 2023 - Jun 2023

🔸FinTech / Saas product introduction and integration into workspace possibilities 🔸lnbound / outbound comunication with different tools and platforms 🔸From 0% to 101% supporting and leading deal closure 🔸Comunication with decision makers and improvement introducers - HR Directors, CEO’s, Owners 🔸Presenting, validating, managing, supporting, leading and coordinating whole sales process 🔸Making business orientated relationships with key focus groups for long-term connections 🔸Each unique deal and intereaction handled with utmost respect and care 🔸Logical argumentative explanation towards companies wants and needs alignment with Saas and its implementation 🔸Managing and operating multiple ongoing deals at a time in different communication phases 🔸Aligning parties values and interest in the most suitable way possible Show less

Sales Specialist

• Sep 2021 - Jun 2022

🔸 Interactions through cold calls, e-mails, social media, meetings, special events etc.; 🔸Communication between CEO's, business owners and IT managers; 🔸Develop and implement effective sales strategies; 🔸Perform cost-benefit and need analysis beforehand of existing/potential customers; 🔸Coordinate and adjust multiple individual ongoing opportunities; 🔸Leading sales processes from A to Z, with future deals in mind; 🔸Work module based on CRM-CMQ-CLM; 🔸Main programs - SalesForce, Outlook, MS Office, Canva and others; 🔸Sign contracts; 🔸Acquire many connections from different fields; 🔸Plan and manage possible difficulties in any circumstances; Show less

Support Specialist

• Jul 2021 - Aug 2021

I played a crucial role in ensuring the smooth and efficient functioning of the logistics operations of my organization. My responsibilities include managing incoming inquiries and resolving customer concerns. I am also highly organized and detail-oriented, which enabled me to manage multiple tasks and priorities efficiently and effectively. Overall, I was a part of a great team which ensured the success of the logistics operations of my organization. I played a crucial role in ensuring the smooth and efficient functioning of the logistics operations of my organization. My responsibilities include managing incoming inquiries and resolving customer concerns. I am also highly organized and detail-oriented, which enabled me to manage multiple tasks and priorities efficiently and effectively. Overall, I was a part of a great team which ensured the success of the logistics operations of my organization.

Founder

• Sep 2017 - May 2019

SMU(Student learning business) was my 2 student year project where I could participate by making my own business from scratch, starting from idea to design, marketing, managing finances and production. SMU(Student learning business) was my 2 student year project where I could participate by making my own business from scratch, starting from idea to design, marketing, managing finances and production.