Experience

Chicony

• Computers and Electronics Manufacturing
• 1 - 100 Employee

• QA assist manager

  • Apr 2003 - Present

  1. Coordinate ENG, PROD, RD team to improve quality in factory; 2. Work with supplier to improve incoming quality issue; 3. Process quality control, and lead PQ ( product and quality )meeting with BU head by monthly; 4. Customer relationship management, NPI quality standard definition with customer, new product readiness review with customer QA head before MP, CQI review by monthly; 5. Customer complain handling, guide all relevant departments to review issue and feedback to customer in time; 6. Lead customer audit for quality issue related& 3rd party quality system audit& ISO, TS16949 system audit; 7. Make sure the customer return dppm reach the target( 1000ppm); 8. Assist sales to QBR review with customer; 9. Quality cost control and management; 10.Talents recruitment ( including senior engineer, engineer and supervisor); 11. Staff relationship management( total 120 staffs, supervisor 6, engineer 35, group leader 12) 12. MBO index plan and SWOT analysis by annual; 13. Supplier management: A),supplier daily incoming material lot quality control, supplier performance periodically evaluation including product quality, delivery time, service, cost advantage and technique. SCAR follow up. B), Quality system assessment to new supplier development and periodically. C),And new product project to supplier management, finally approve to supplier component submittal approval sheet. D),Supplier training. E),according to customer and ROHS,REACH etc environment laws and regulations directive, monitor components at supplier factory and incoming compliance