Experience

Moto Lounge

• Denmark
• Retail
• 1 - 100 Employee

• Founder

  • Feb 2021 - Present

  Moto Lounge offers carefully selected motorcycle clothes exclusively for women. Apparel for the daily urban riding, touring, or casual motorcycle trips. Female motorcycle gear that is safe, functional, stylish, comfortable & well-fitted. From a woman - to women. Moto Lounge offers carefully selected motorcycle clothes exclusively for women. Apparel for the daily urban riding, touring, or casual motorcycle trips. Female motorcycle gear that is safe, functional, stylish, comfortable & well-fitted. From a woman - to women.



GUESTBOOK CONSULTING

• Denmark
• Hospitality

• Consultant & Trainer, Founder

  • Jan 2018 - Present

  I help businesses and destinations in hospitality & travel industries with: • Service & guest experience improvement • Quality management • Staff training need evaluation, training concept creation, design and delivery • Tailored train the trainer material & programs • Actionable operational support & performance improvement plans • Online reputation management • Concept creation & implementation - Expert contributor at Top Hotel News - Partner member of Lithuanian hotel and restaurant association. - Previously, preferred training partner of Thomas Cook Sunny Heart Academy of Excellence Show less



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Manager Training & Consulting, Group Customer Experience

  • Jun 2016 - Nov 2017

  • Establishment & developing of Training & Consulting department within Group Customer Experience Management function• Creation, development & delivery of training concepts and initiatives • Sales &Y coordination of customised training plans for contractual partners• Partner performance &relationship management• Support in recruiting, on-boarding and managing external training partners

• Quality Manager, Group Quality Management

  • May 2013 - Jun 2016

  Ensuring the Thomas Cook Group Quality standards concerning hotels, reps and agency performance are met and continuously improved - full responsibility for the quality performance of the individual destination/s. • Hotel quality management • Health & safety assurance for accommodation & tour providers • Social media & online reputation management for partners • Cross-functional partnership with product, procurement and commercial teams• Claim management and financial recovery Show less

• Overseas representative, Group Destination Mangement

  • Mar 2010 - May 2013

  Represent Thomas Cook in a professional and positive way oversees, guaranteeing excellent customer service and business development targets.Entertainment and mainline representative's service - positive achievements in customer satisfaction and high sales results.



Novaturas group

• Lithuania
• Travel Arrangements
• 1 - 100 Employee

• Overseas Representative

  • Apr 2008 - Nov 2009

  Seasonal job while obtaining MBAB degree • Representation of the biggest Baltic States tour operator oversees • Creation and delivery of guest entertainment product • Excursions sales, complaint handling and representation in holiday resorts Seasonal job while obtaining MBAB degree • Representation of the biggest Baltic States tour operator oversees • Creation and delivery of guest entertainment product • Excursions sales, complaint handling and representation in holiday resorts



VŠĮ Autovežėjų Paslaugų Centras

• Vilnius, Lithuania

• Event Project Manager

  • Jan 2007 - Jun 2007

  Full time job while obtaining MBAB degree. • Planning & organisation of commercial events • Development of marketing strategies & activities • Sales and partner management of B2B customers Full time job while obtaining MBAB degree. • Planning & organisation of commercial events • Development of marketing strategies & activities • Sales and partner management of B2B customers



Cultural center of Varena, Lithuania

• Leader of Youth Theatre Club

  • Sep 2006 - Jun 2007

  Leading the group of 13 – 18 years old youth in theatre activities:• Teaching • Staging • Public speaking & event hosting

• Presenter & Event Hostess

  • 2003 - 2007

  Presentation & hosting of various events and shows.