User Experience Specialist

• Sep 2018 - Present

User Experience Designer

• Jun 2017 - Jun 2018

At eCompliance I am responsible for developing the UX vision and creating natural experiences for all company products. I collaborate with fellow team members in the entire software development process to propose valuable product workflows for customers. This includes understanding business and customer drivers within our products and distinct user bases. I ensure that industry best practices in UX/UI are followed and continuously improved. On a day to day basis my work includes: - Developing high level and/or detailed storyboards, mockups, personas, conceptual designs, and prototypes to effectively communicate interaction and design ideas. - Designing and reviewing interfaces, workflows, and dialogs for future and current platforms and features using a consultative, and agile approach. - Conducting user research and usability testing where appropriate, to validate solutions and ensure customer satisfaction.

User Experience and Application Specialist

• Jan 2015 - Jun 2017

- Lead designer and developer of various health management and research applications

User Experience Analyst/Web Developer

• Aug 2013 - Jan 2015

• Lead UI/UX Analyst and developer for several clinical applications (PHR, EMR, Research Apps)• Developing use cases, user flow diagrams and application scope/requirements for healthcare apps• Designing low and high fidelity prototypes for websites and web applications• Collaborating with Clinicians, Developers, Project managers/leads and staff to understand project vision and develop application and website design requirements. • Programming front-end of application and website using an array of web technologies • Creating Usability reports and maintaining project documentation

UX/UI Designer and Web Developer

• May 2012 - Aug 2013

• Designed and Prototyped user interface designs for various web applications (GIS Maps, web portal and forms) • Performed accessibility and usability assessments using various evaluation methods and established web standards. • Collaborated with various team leads, developers and project managers. • Worked on Usability reports for project managers using a range of design applications. • Fixed usability and accessibility flaws using various languages like HTML, CSS, .NET, Razor and JavaScript.

Systems Administrator Assistant

• May 2011 - Aug 2011

• Performed software installations, program testing and documentation writing• Created base computer and efficiently transferred computer images to faculty computers• Performed data backups for professors, set up user accounts and upgraded systems• Professionally transferred private and confidential data from professor and faculty hard drives

Visual Resource Library Assistant

• Sep 2008 - Jun 2011

• Scan, edit and upload manuscripts, images and other documents to University database using software’s like Adobe Photoshop• Paid close attention to detail in formatting and editing images• Used Microsoft Excel to manage large image databases

Web Designer

• Dec 2008 - May 2011

• Setup homepage using Dreamweaver • Assisted in content creation for blog • Organized webpages for a clean and effective appearance • Setup homepage using Dreamweaver • Assisted in content creation for blog • Organized webpages for a clean and effective appearance