Engineering Technician

• Jan 2022 - Present

Retail Assistant

• Jan 2021 - Present

• Ensuring a safe working environment by adhering to store standards. • Maintaining precise inventory by forecasting sales and selling products on FIFO basis. • Precise cash management. • Provide solutions to customers’ problems or inquires. • Working closely with retail sales managers to ensure sales targets are achieved. • Training new employees about the store structure and everyday dealings. • Ensuring a safe working environment by adhering to store standards. • Maintaining precise inventory by forecasting sales and selling products on FIFO basis. • Precise cash management. • Provide solutions to customers’ problems or inquires. • Working closely with retail sales managers to ensure sales targets are achieved. • Training new employees about the store structure and everyday dealings.

Mechanical Engineer

• Jun 2020 - Jan 2021

• Led a team of 4 on carrying out the company’s daily activities such as tyre-fitting, tyre balancing and custom wheel deliveries. • Liaised with suppliers to handle customer order placement and price estimation. • Handled customer requirements on tires and wheels of various sizes, patterns and brands. • Managed spare parts and warehouse inventory. • Initiated a digital marketing campaign that led to an increase in sales during COVID. • Led a team of 4 on carrying out the company’s daily activities such as tyre-fitting, tyre balancing and custom wheel deliveries. • Liaised with suppliers to handle customer order placement and price estimation. • Handled customer requirements on tires and wheels of various sizes, patterns and brands. • Managed spare parts and warehouse inventory. • Initiated a digital marketing campaign that led to an increase in sales during COVID.

Project Management Trainee

• Dec 2018 - Feb 2019

• Technical Preparatory Internship to get first-hand experience of structures and procedures incorporated at Audi. • Integrated into all work processes and was assisted by supervisor and project management team. • Observed health and safety guidelines at all times. • Had hands on shop-floor experience with Engines, Transmission and maintenance. • Organized meeting, workshops and delivered presentations to 25+ staff members and other stakeholders on regular basis. • Technical Preparatory Internship to get first-hand experience of structures and procedures incorporated at Audi. • Integrated into all work processes and was assisted by supervisor and project management team. • Observed health and safety guidelines at all times. • Had hands on shop-floor experience with Engines, Transmission and maintenance. • Organized meeting, workshops and delivered presentations to 25+ staff members and other stakeholders on regular basis.

Customer Service Representative

• Dec 2017 - Apr 2018

• Estimated costs, recommended alternatives if needed and placed customer orders. • Solved customer complaints on vehicle servicing and maintenance. • Coordinated with senior team members on inventory allocation and stock management of 1500+ tools and spare parts. • Collaborated with 15+ staff to diagnose faults in engine and parts and coordinate repair or replacement. • Estimated costs, recommended alternatives if needed and placed customer orders. • Solved customer complaints on vehicle servicing and maintenance. • Coordinated with senior team members on inventory allocation and stock management of 1500+ tools and spare parts. • Collaborated with 15+ staff to diagnose faults in engine and parts and coordinate repair or replacement.

Engineering Intern

• Oct 2016 - Dec 2016

• Collaborated with managers to oversee fabrication & manufacturing of jigs and fixtures, and assembly of metro coaches. • Handled staff shifts and manpower distribution along with a team member. • Trained about testing processes & trial runs of rail coaches and reported test results to senior engineers. • Collaborated with managers to oversee fabrication & manufacturing of jigs and fixtures, and assembly of metro coaches. • Handled staff shifts and manpower distribution along with a team member. • Trained about testing processes & trial runs of rail coaches and reported test results to senior engineers.