Experience

SOLUS.ai

• India
• Software Development
• 1 - 100 Employee

• Senior Manager, Customer Success

  • Mar 2023 - Present

• Manager, Customer Success

  • Feb 2022 - Mar 2023



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • Nov 2020 - Feb 2022



Mahindra Group

• India
• Executive Offices
• 700 & Above Employee

• GMC Intern (Strategy)

  • Aug 2019 - Sep 2019

  Scope: I interned with the Farming as a Service (FaaS) team, a newly conceptualised unit within the Farm Equipment Sector at Mahindra & Mahindra. The main objective behind FaaS is to integrate existing Mahindra products and services and become a trusted partner for farmers across their full crop cycle. The project had two broad objectives – the first being to create an analytical engine which will help the FaaS team identify high potential crops and second to create an end to end FaaS… Show more Scope: I interned with the Farming as a Service (FaaS) team, a newly conceptualised unit within the Farm Equipment Sector at Mahindra & Mahindra. The main objective behind FaaS is to integrate existing Mahindra products and services and become a trusted partner for farmers across their full crop cycle. The project had two broad objectives – the first being to create an analytical engine which will help the FaaS team identify high potential crops and second to create an end to end FaaS solution for a particular crop in a particular region. Impact: Crop Analytics: The crop analytics engine created is a fully automated engine which helps predict and prioritize high potential crops (10 out of 96). Post this, a district level Value pot analysis has also been done to help predict districts or a cluster of districts to concentrate on for the implementation of the chosen crop FaaS Solution: After interacting with 20+ cross-functional stakeholders (Farmers, Tractor Dealers, Local Seed Dealers) in the Mahabubnagar district of Telangana, an integrated solution for Paddy farmers was formulated which on implementation will facilitate 100% increase in the farmer’s income and also provide multi-fold benefits to secondary stakeholders Show less Scope: I interned with the Farming as a Service (FaaS) team, a newly conceptualised unit within the Farm Equipment Sector at Mahindra & Mahindra. The main objective behind FaaS is to integrate existing Mahindra products and services and become a trusted partner for farmers across their full crop cycle. The project had two broad objectives – the first being to create an analytical engine which will help the FaaS team identify high potential crops and second to create an end to end FaaS… Show more Scope: I interned with the Farming as a Service (FaaS) team, a newly conceptualised unit within the Farm Equipment Sector at Mahindra & Mahindra. The main objective behind FaaS is to integrate existing Mahindra products and services and become a trusted partner for farmers across their full crop cycle. The project had two broad objectives – the first being to create an analytical engine which will help the FaaS team identify high potential crops and second to create an end to end FaaS solution for a particular crop in a particular region. Impact: Crop Analytics: The crop analytics engine created is a fully automated engine which helps predict and prioritize high potential crops (10 out of 96). Post this, a district level Value pot analysis has also been done to help predict districts or a cluster of districts to concentrate on for the implementation of the chosen crop FaaS Solution: After interacting with 20+ cross-functional stakeholders (Farmers, Tractor Dealers, Local Seed Dealers) in the Mahabubnagar district of Telangana, an integrated solution for Paddy farmers was formulated which on implementation will facilitate 100% increase in the farmer’s income and also provide multi-fold benefits to secondary stakeholders Show less



Yunus Social Business

• Germany
• Civic and Social Organizations
• 1 - 100 Employee

• Development of Corporate Citizenship (DOCC) Internship

  • Mar 2019 - Apr 2019

  Yunus Social Business is an umbrella organization which works towards the alienation of poverty in developing countries under the guidance of nobel peace prize winner Prof. Muhammad Yunus. In my current position I am currently • Studying financial inclusion and its impact through 10+ Grameen Social businesses from the eyes of the leadership at Yunus Center • Conducting surveys of rural markets in Bangladesh to develop a social business plan Yunus Social Business is an umbrella organization which works towards the alienation of poverty in developing countries under the guidance of nobel peace prize winner Prof. Muhammad Yunus. In my current position I am currently • Studying financial inclusion and its impact through 10+ Grameen Social businesses from the eyes of the leadership at Yunus Center • Conducting surveys of rural markets in Bangladesh to develop a social business plan



Cartesian Consulting

• India
• Software Development
• 1 - 100 Employee

• Sr. Analyst

  • Jan 2018 - Apr 2018

  • Engaged with clients on a daily basis to understand the brief, devised a plan of action and distributed the work among the team • Spearheaded the expansion drive of an INR 650Cr. company. Identified 10 prospective locations across 5 cities using location analytics based on 20 KPIs identified by the client • Implemented store clustering identified leaders and laggards; followed by RCA of laggard stores using feedback and net promoter score analysis; changed product mix for one of the… Show more • Engaged with clients on a daily basis to understand the brief, devised a plan of action and distributed the work among the team • Spearheaded the expansion drive of an INR 650Cr. company. Identified 10 prospective locations across 5 cities using location analytics based on 20 KPIs identified by the client • Implemented store clustering identified leaders and laggards; followed by RCA of laggard stores using feedback and net promoter score analysis; changed product mix for one of the stores; led to 6% growth from 5% degrowth • Formulated relevant product combinations using market basket analysis; drove sales of product category by 2% • Conducted multiple training sessions to get freshers and laterals acquainted with the tools which were commonly used at Cartesian Show less • Engaged with clients on a daily basis to understand the brief, devised a plan of action and distributed the work among the team • Spearheaded the expansion drive of an INR 650Cr. company. Identified 10 prospective locations across 5 cities using location analytics based on 20 KPIs identified by the client • Implemented store clustering identified leaders and laggards; followed by RCA of laggard stores using feedback and net promoter score analysis; changed product mix for one of the… Show more • Engaged with clients on a daily basis to understand the brief, devised a plan of action and distributed the work among the team • Spearheaded the expansion drive of an INR 650Cr. company. Identified 10 prospective locations across 5 cities using location analytics based on 20 KPIs identified by the client • Implemented store clustering identified leaders and laggards; followed by RCA of laggard stores using feedback and net promoter score analysis; changed product mix for one of the stores; led to 6% growth from 5% degrowth • Formulated relevant product combinations using market basket analysis; drove sales of product category by 2% • Conducted multiple training sessions to get freshers and laterals acquainted with the tools which were commonly used at Cartesian Show less



Cartesian Consulting

• India
• Software Development
• 1 - 100 Employee

• Analyst

  • Jun 2015 - May 2017

  • Built a complex customer life cycle engine to streamline communications for an INR 250Cr. company in beauty services – coded and ensured smooth handovers / interactions between various stakeholders (marketing heads, design team, execution agency and internal product team); Within the first 6 months, it propelled an increase in the appointment frequency by 5% and transaction frequency by 3% • Further involved in projects like leads conversion, loyalty program management, annual strategic… Show more • Built a complex customer life cycle engine to streamline communications for an INR 250Cr. company in beauty services – coded and ensured smooth handovers / interactions between various stakeholders (marketing heads, design team, execution agency and internal product team); Within the first 6 months, it propelled an increase in the appointment frequency by 5% and transaction frequency by 3% • Further involved in projects like leads conversion, loyalty program management, annual strategic business planning and win-back campaigns for clients belonging to different industries • Conceptualized multiple comprehensive reports for clients based on their requirement • Learnt and implemented macros to automate complex and labor-intensive excel reports. Led to time saving of at least 60-man hours per month and reduced errors Show less • Built a complex customer life cycle engine to streamline communications for an INR 250Cr. company in beauty services – coded and ensured smooth handovers / interactions between various stakeholders (marketing heads, design team, execution agency and internal product team); Within the first 6 months, it propelled an increase in the appointment frequency by 5% and transaction frequency by 3% • Further involved in projects like leads conversion, loyalty program management, annual strategic… Show more • Built a complex customer life cycle engine to streamline communications for an INR 250Cr. company in beauty services – coded and ensured smooth handovers / interactions between various stakeholders (marketing heads, design team, execution agency and internal product team); Within the first 6 months, it propelled an increase in the appointment frequency by 5% and transaction frequency by 3% • Further involved in projects like leads conversion, loyalty program management, annual strategic business planning and win-back campaigns for clients belonging to different industries • Conceptualized multiple comprehensive reports for clients based on their requirement • Learnt and implemented macros to automate complex and labor-intensive excel reports. Led to time saving of at least 60-man hours per month and reduced errors Show less