Experience

OPUS

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Program Manager

  • Jan 2022 - Present

  OPUS is an Austin-based, tech-enabled mental wellness brand on a mission to radically increase humanity’s emotional intelligence by providing tools that transform how people feel. Our purpose is to design an at-home healing category that will expand into wellness centers, hotels, and corporate wellness solutions to solve the escalating mental health crisis. SoundBed™ is a powerful tool for intentionally shifting into different modes of perception, processing, and emotional states. Certain states are more conducive to learning information, while others serve deep relaxation and recovery. SoundBed™ can be experienced alone or used as a tool to connect deeper to your loved ones. For more info: https://feelopus.com/ https://www.linkedin.com/company/feelopus/ Show less



Rahul Sangave Coaching LLC

• Austin, Texas, United States

• Soul Activating Guide

  • Sep 2020 - Aug 2022

  The old paradigm of corporate structure is falling. Humanity is being called to a new way of being - the way of the soul. When you hear your soul whispering to change & nothing makes sense anymore, you may be in an Awakening Process. Letting go of who you've been told you are can be confusing as you start the journey of stepping into who you actually are. Remembering, unraveling the soul & moving into the Unknown is threatening to the mind's need for safety. I went through the entire journey is the most painful way as evidenced from my work history. Back in 2012, while in deep meditation, my mind went silent for the first time. I received two questions - "Who are you? What are you?" Since then, I started living my life from a place of silence, from my heart. Honestly, I didn't have any guidance. I went through the Dark Night of Soul. I had no idea what was going on. Just lots of pain without knowing what to do with my emotions. I had no idea how to function from this place of the unknown. So much second guessing, so many doubts, lack of clarity and confusion. I had no one to turn to as everyone I knew worked in the Corporate World. Nothing made sense but all I knew was that the Corporate World wasn't the answer. I went to the Oneness University in India that's a spiritual school for the Ascension of Human Consciousness. I was initiated with Divine Energies that I now channel & direct. I was invited & initiated into a Mystery School where I made contact with Angels & other Multi-Dimensional Beings. I began to appear in people's dreams, visions & meditations. I started sharing my healing gifts with them. I invested in personal development & mindset work. I began to trust my intuitive guidance & actually have my heart lead my actions. I learned to surrender. I invested hundreds of thousands of dollars into my spiritual journey. It wasn't easy, day to day life was challenging. I now help people ascend into their soul now as I have the map. Show less



Self Employed

• United States
• 700 & Above Employee

• Digital Marketing Specialist

  • 2018 - Nov 2021

  o Founded a Facebook Ad Agency starting as a free lancer producing lead generation for local businesses as well as service clients.o Ecommerce clients on both Shopify & Amazon platforms where I managed the listings, SEO optimization as well as drove traffic via Facebook.o Well versed in the Ad Platform running successful campaigns

• President

  • 2016 - 2018

  o Focused on the Skincare segment in the beauty industry. Responsible for negotiating and procurement of 10,000 units of anti-aging skin moisturizers with Israeli manufacturer for US product launch. o Managed inventory management, storage, customer service, shipping, freight shipping, fulfillment etc. included US Customs entry and legalese for container acceptance. o Acted as a primary contact for manufacturer, shipping agencies, marketing agency, and financing. Marketing via Facebook, Instagram, Pinterest, Google and order fulfillment. Provided lead generation and product promotion through online and offline distribution channels. Show less



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Risk Project Analyst

  • 2014 - 2016

  o Global, virtual role supporting over 20 applications: Prime, Essential, Maintained in-depth knowledge of the business, processes, applications, information and data.o Drove continuous tech and operational improvement opportunities such as cloud migrations, license reductions and application rationalizations.o Supported IT Service and Operate in security, incident/problem management, change management and other run and maintain activities as a Functional and Business process experto Engaged with Business Interface, business stakeholders and relevant IT teams to discuss requests and analyze business requirements.o IT business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management.o Lead BA on USTIL Project – Full E2E Project Lifecycle. A custom application built for data transformation for tax reporting purposes which was adopted by the Shell Trading business.o Gathered, analyzed and reviewed requirements, studied the business processes and provided recommendations and best practices.o Discussed requirements with Subject matter experts, Product owners and proposed functional designs.o Authored quality functional design document, business requirements document based on the scope of the module and business process, leading BA team of four.o Interacted with development teams to check for technical feasibility.o Articulated functional designs to Test/ Dev teams and ensured strict adherence to all parameters o Technical Skills Used: SQL, Microsoft tools (Excel, Access Database), .NET/IIS configuration, BI4 Reporting, GSAP. Show less

• IT Business Analyst

  • 2012 - 2014

  o Recruited by Risk group for ESSA (Eliminate-Standardize-Simplify-Automate) project to consolidate Gross Margin, P&L, Exposure and VaR reporting from over 100 spreadsheets using TIBCO Spotfire Business Intelligence reporting into 3 flexible reports which were further used for daily, monthly and quarterly reporting to traders, compliance, VPs and CEO.o Challenging stakeholder management project that required skillful change management to ensure buy-in and usage of new reports.o Coached and trained Risk and Trade analysts on the use of the new reports. o Drove IT requirements to build a custom web-based Risk Adjustments database and modified Business Data Warehouse EOD reporting to integrate into the reporting process.o Managed data sourcing for reports from Endur, Nucleus and Business Warehouse applications. Show less

• Project Business Analyst

  • Sep 2010 - May 2012

  o Recruited into the Business Systems Management organization to do project work.o Electric Reliability Council of Texas (ERCOT) Nodal Project:o Workstream Lead for $10 million project to upgrade and align all Shell Trading Power Systems to align with the ERCOT ISO’s shift from Zonal pricing to Nodal pricing. o Responsibilities increased from being Workstream Lead for 2 to 6 workstreams out of 12 that needed to be completed for compliance success for traders to participate in ERCOT.o Led upgrades for custom in-house, vendor systems as well as new technology for reporting which covered front, mid and back office functions. Solutions put into place improved communication and resolution between mid and back office functions. Front Office benefitted from daily P&L report to manage their positions.o Followed Waterfall and Agile project methodology to deliver fit for purpose solutions.o Cross Commodity Report Enhancement Project:o Medium sized project with budget of $1 million to enhance feed from Power Systems into Business Warehouse to fix bugs in Risk Reporting.o Put together workshops with SMEs in order to flesh out requirements to narrow down scope.o Project Charters:o Lead BA and relied upon heavily by the IT Business Demand Manager to put together project charters and proposals by gathering high level requirements from Traders, putting together work estimates by working with Architects, developers, analysts as required.o Led 6 small projects (<$100k each) from proposal to delivery and implementation. Show less



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Business System Analyst

  • 2008 - 2009

  o Acted as liaison between Users and IT Teams on eMarketplace related issues. o Worked closely with Traders, Trading and Risk Analyst on issues around API feed from ICE, CME and NYMEX into custom deal processing web solution (eMarketplace) and then into Endur. o Project BA on eMarketplace projects including Mandates Reporting, Price Reporting, Real Time Position. o Successfully managed Support and Projects Development as the BSM eMarketplace Support L3 Lead with multiple work streams and constantly shifting priorities. o Provided Trade Floor with Expertise in Design and Documentation of Functional Specifications, Configurations, and Test Plans for New Commodities, Markets, and Locations and Regions. o Provided Release Manager, Change Controller, Incident Manager, and DR Designated Backup responsibilities for the L2 Team and L2 Support to Users. o Built confidence with Traders and Risk Analyst by listening to their issues and providing solutions. Show less



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Infrastructure Specialist

  • Feb 2002 - Aug 2007

  o Progressed from Helpdesk Agent as a contractor to a part of the Helpdesk Leadership as a Technical Lead acting at times as the administrative Team Lead when required. o Created/Organized/Implemented global helpdesk processes for Vista implementation. o Assisted helpdesk analysts by helping them resolve technical problems and procedural queries through mentoring and coaching. o Acted as technical Focal Point for issues that are affecting multiple helpdesk teams. o Responsible for testing and adding new entries and updating outdated solutions. o Performed ad-hoc training to analyst when needed. Attend train the trainer” sessions and disseminate the training to the rest of the helpdesk as needed. o Technical resource for New Service take-ons, which included testing of new software and input into required training. o Provided technical infrastructure and applications support to Shell Oil Products, Shell Exploration & Production, and Shell Chemicals, Shell Trading, Shell US Lubes companies in the US, Europe and Asia. o Completed LATAM migration to new Global Infrastructure (roll out of Windows/MS Exchange 2000) o Assisted in implementation of a centralized 24-7 Follow-the-Sun support from Houston, Wythenshawe and Kuala Lumpur, interfacing with counterparts in each the three regions. o Implement and enforce new strategies between regional helpdesks and establish SLAs. o Provide procurement of services for focal points and IT personnel. o Diagnose, troubleshoot and resolve complex desktop, network, and remote connectivity issues, while documenting incidents with a comprehensive description of problems and step-by-step solutions. o Highest Call Volume amongst all helpdesk agents across all three helpdesk regions (Houston, Wythenshawe, Kuala Lumpur). Show less



Four Seasons Hotels and Resorts

• Canada
• Hospitality
• 700 & Above Employee

• Assistant Front Office Manager

  • 1999 - 2002