Rahul Moolchandani

Cloud Analyst at IT Support London | Speedster IT
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK
Languages
  • English Full professional proficiency
  • Sindhi Native or bilingual proficiency
  • Urdu Full professional proficiency

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Credentials

  • People Analytics
    Coursera
    Apr, 2023
    - Nov, 2024
  • Operations Analytics
    Coursera
    Mar, 2023
    - Nov, 2024
  • Customer Analytics
    Coursera
    Feb, 2023
    - Nov, 2024
  • Data Analytics
    National Association of State Boards of Accountancy
    Aug, 2021
    - Nov, 2024
  • Learning Data Analytics
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Programming for Everybody
    University of Michigan
    Aug, 2021
    - Nov, 2024
  • Learning Python
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Artificial Intelligence Concepts
    IBM
    Dec, 2020
    - Nov, 2024
  • HTML Essential Training
    LinkedIn
    Dec, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cloud Analyst
      • Jul 2023 - Present

      • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly. • Implement applications and software upgrades and troubleshoot any performance issues. • Diagnose and troubleshoot technical issues, including account setup and network configuration. • Follow up with clients to ensure their IT systems are fully functional after troubleshooting. • Track computer system issues through to resolution, within agreed time limits. • Managing security issues through WatchGuard cloud. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Junior Data Analyst
      • Nov 2022 - Feb 2023

      • Developed Flow-diagrams and use case diagrams utilizing agile and waterfall methodologies to support BRD and enhance business scenarios. • Conducted on-site data collection, configuration, and analysis for the organization, utilizing Tableau to visualize the data and provide better solutions. • Analysed and investigated complex business problems and collaborated with project teams to implement solutions and support services. • Employed SQL queries and ETL to integrate multiple data sources and ensured smooth transition to business-as-usual operations for new enhancements and systems. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • IT Support Specialist
      • Nov 2021 - Sep 2022

      • Provided IT help desk support across various channels (chat, email, phone, video, and in-person) to meet SLAs. Assisted clients in troubleshooting connection issues with various operating systems (Windows, Linux, and Mac) on routers, modems, desktops, and laptops.• Assisted with a range of IT tasks, including hardware and software support for Mac and PC systems, installation, setup, and troubleshooting of operating systems.• Installed, configured, and managed Windows server systems, including new servers, VMware, Active Directory, DNS, DHCP, file servers, and user management.• Created and maintained a collection of tips and tricks solutions for online databases and websites. Show less

    • Course Representative
      • Oct 2021 - Sep 2022

      Consult with student colleagues about the programme of study and the wider learning experience. Meet the Course Leader at least 6 times per term and proactively maintain communications on issues relating to learning and teaching. Student Experience Committee (SEC) meetings twice per academic year. Board of Studies (BOS) meetings once per academic term. Communicate with students on an ongoing basis about the work with the department, and any positive changes made as a result. Play an active role in the development and enhancement of the programme Promote the value of students and staff working together to build a better education. Feedback key issues to the Union's College Vice Presidents to enable them to most effectively represent the student voice at both College and University level. Show less

    • Student Ambassador
      • Oct 2021 - Sep 2022

    • Ready Programme 2021
      • Sep 2021 - Dec 2021

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Summer Employability Workshop
      • Jun 2021 - Jul 2021

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Technology Internship Experience
      • Dec 2020 - Jan 2021

      A virtual internship partnered with leading firms including Accenture, Amazon, Bloomberg, Google and Vodafone to run sector specific skills sessions to boost employability and deepen understanding of technology. Includes sector overviews and expert skills sessions delivered by teams at leading firms, giving background into how to undertake a project as well as insights into the industry, and a work project to simulate real-life tasks in an internship at a technology firm. The course consisted of 10 on demand webinars which discussed a wide range of topics including but not limited to: - The Agile software development methodology - Networking - Self management - Managing complexity - Resilience - Communication and collaboration - Creative problem solving and design Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Digital Grid Work Placement
      • Feb 2020 - Jul 2020

      •Working as a Software Developer. •Integrated Google Maps API & PAYMENT •Working with team and business analyst, However share live code on Google meet. •Tools that has been used was Visual studio code, WordPress and other technologies such as Filezila, FTP and the language was JavaScript and PHP. •Github and Gitlab was used. •Accessing Clickup to upload the code, documentation and Research. •Working as a Software Developer. •Integrated Google Maps API & PAYMENT •Working with team and business analyst, However share live code on Google meet. •Tools that has been used was Visual studio code, WordPress and other technologies such as Filezila, FTP and the language was JavaScript and PHP. •Github and Gitlab was used. •Accessing Clickup to upload the code, documentation and Research.

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Ambassador
      • Jan 2019 - Feb 2020

      •Promoted London South Bank University’s market place •Developed communication skills through approaching students in person on campus•Enhanced negotiation skills through delivering sales pitches.

    • Brand Ambassador
      • Sep 2018 - Dec 2018

      •Provided great customer service by greeting students in a helpful and approachable manner•Responsible for managing stalls and keeping track of material and equipment

Education

  • Brunel University London
    Master's degree, Data Science and Analytics
    2021 - 2022
  • London South Bank University
    Bachelor in computer science, Computer Software Engineering
    2018 - 2021
  • Oncampus London South Bank
    Undergraduate Foundation Program, Computer Science
    2018 - 2018

Community

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