Experience

Jet Airways

• Airlines and Aviation
• 1 - 100 Employee

• Cabin Manager

  • Apr 2003 - Present

  Over 16 years of experience in Flight Operations, Customer Service Operations and Human Resource Management. Presently associated with Jet Airways India Ltd., Delhi as Cabin Manager. Responsible and accountable for successfully planning, organizing and managing services & functions and safe operations. Gained extensive experience of working with major Airlines like Gulf Airways, Etihad Airways and Jet Airways. Strong ability to master a situation quickly; highly knowledgeable in a wide variety of professional disciplines and an expert at organizing & directing turnaround situations. Adept at handling day-to-day activities for ensuring smooth service and customer care operations. A highly sociable person, benefiting from experience within the competitive Airline industry that requires a flexible approach to work with the ability to think on one's feet and work as part of a team. Track record of resolving problems, delivering excellent customer service & dealing with complaints and enquiries from a multi-cultural people. Possesses a determined approach in prioritizing large workloads during long hours and the ability to operate virtually in any customer facing position. Show less