Experience

Trucare FZC

• United Arab Emirates
• Wholesale
• 100 - 200 Employee

• Ecommerce Specialist | Category & Account Manager

  • Jul 2022 - Present

  • Play an integral role in managing key E-commerce Accounts such as Noon, Amazon, Sharaf DG, Carrefour, and 6th Street for the GCC market. • Increase Business Growth and turnover by forging and sustaining lucrative relationships with major e-accounts. • Serve as a central point of contact between high-value clients and high-performance internal teams. • New Brand launch- Planning to implementation stage on all e-commerce platforms • Launching new SKUs or categories across all e-commerce platforms • Planning and monitoring portal paid search marketing campaigns • Closely working with brand owners to leverage all marketing opportunities on online shopping portals • Maintaining relationships with new as well as existing E-commerce partners • Ensuring best e-commerce practices are implemented and followed by the organization and externally Show less



Danube Home

• Retail
• 400 - 500 Employee

• Senior E-commerce operations executive/ Marketplace specialist

  • Nov 2019 - Jul 2022

  • Strategically plan and manage logistics, warehouse, transportation and customer services. • Responsible for harmonizing and monitoring supply chain operations. • Managing ecommerce operations & identifying root causes for instances falling out of SLA with respect to warehouse dispatches or last mile delivery services • Manage online marketplace operation. Listing and hygiene of product information, Pricing of the products, Monitor and execution of daily deliveries. Conduct daily, weekly, monthly audits to improve • categorization and limit SKU issues and Create weekly reports analyzing marketplace performance. • Analyze market trends and develop effective action plans for improvement with cross functional teams • Coordinating with Finance for cash reconciliation activities with respect to Last mile partners • Maintaining forecast vs actuals, managing cost per drop & continuously aiming to reduce the costs. • Working with 3PL service providers & managing exceptions as & when required. • Maintain relationships with e-commerce retail partners and manage partner/client expectations. • Take responsibility for the success or failure of material shipping and delivery schedule. • Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers. • Supervise, coach and train warehouse workforce. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Monitor deliveries and ensure customer satisfaction. • Managing deliveries during holidays & liaising customer expectations. • Responsible for maintaining accurate logs of all transportation and goods. • Trained staff on operating procedures and company services. • Conceptualize digital marketing initiatives, analyze data and measure results. Conduct extensive online research, at all times understanding marketing and sales strategies from all major eCommerce retailers. Create and manage product descriptions for online marketplace platforms. Show less



Danube Group

• United Arab Emirates
• Retail Building Materials and Garden Equipment
• 700 & Above Employee

• Product Executive - Green Poducts

  • May 2019 - Nov 2019

  Beginner in Technical Submissions, Market Research & Development. (Specialized in Green Projects, Wood & Wood Products, Interior Decors ) Technical Write ups, Business Development & Sales.*Green Products- Wood products that come from forests that are managed in an environmentally responsible, socially beneficial and economical viable way.

• Sales Executive ( Structural Steel, Timber & Plywood)

  • Oct 2018 - May 2019

  Sales executive in structural steel with experience and vast knowledge of Timber & Plywood products in the building material sector



I Sports & IPU Sports Industries

• Dubai Emirate, United Arab Emirates

• Sales Manager

  • Nov 2014 - Sep 2018

  Branch and Brand manager with everyday sales of customized apparel for corporate clients, local and international teams as well as franchise teams from different leagues and sports Branch and Brand manager with everyday sales of customized apparel for corporate clients, local and international teams as well as franchise teams from different leagues and sports