Experience

PREMIER CAR SALES LTD

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Finance Manager

  • May 2022 - Present

  Automotive Automotive



Premier Car Sales

• United States
• Automotive
• 1 - 100 Employee

• Area Sales Manager

  • Feb 2020 - Apr 2022

  Automotive Automotive



Hdfc Bank Ltd

• Bengaluru Area, India

• Personal Banker

  • Mar 2010 - Aug 2015

  Managing Relation Management (Classic Program)  Ensure quality customer service is delivered and achieving income targets assigned  Responsible for Cross Sell to every group raced & enhancing relationship with existing Classic customers by managing operations like CASA(Liabilities), Fixed Deposit, Recurring Deposits, Asset Products, Life Insurance, Mutual Funds, Demat, Lockers, and Forex etc  Disseminating Correct Product Information, Catering to Customer Need.  Identifying and proactively racing the eligible customers to the classic portfolio within the prescribed product program.  Ensure quality new acquisition Classic Customers through Walk Ins, Referrals.  Enhancing customer wallet size o Ensuring that Classic customers make us their primary bank  Knowing about where all the customer is currently banking and moving him to our Bank  Knowing customers family members and getting them to bank with us if not already  Ensuring that customer scope is done and products targeted accordingly  Cross Sell to family members and associates (Family tree).  Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio o By grouping them with their family members who already hold accounts with us o By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us.  Ensure that the Customer Group profitability is achieved o Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above  Enhance Liability values within each of the customer groups  Ensure updation of CCM/CRMNext  Promoting all direct banking channels and ensuring that the customer is utilizing the same  Ensure that all classic customers within the portfolio are contacted once every quarter. Show less



Max Life Insurance Company Limited

• India
• Insurance
• 700 & Above Employee

• Deputy Sales Manager

  • Jul 2006 - Jan 2011