Experience

Surbhi

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sr. Manager

  • May 2018 - Present



Falcon Technologies Pvt. Ltd.

• New Delhi

• Key Account Manager

  • Jun 2014 - May 2018

   To manage the relationship with Customers & Partners, drive sales activity by leveraging resources to maximise our revenue and gross profit while ensuring customer satisfaction.  Responsible for Achieve of orders intake & revenue targets.  Manage relationship at Management and operational levels with customer and partners.  Understand customer needs/ expectations and decision-making process.  Identify & Qualify projects.  Built accurate pipe line to manage priorities and… Show more  To manage the relationship with Customers & Partners, drive sales activity by leveraging resources to maximise our revenue and gross profit while ensuring customer satisfaction.  Responsible for Achieve of orders intake & revenue targets.  Manage relationship at Management and operational levels with customer and partners.  Understand customer needs/ expectations and decision-making process.  Identify & Qualify projects.  Built accurate pipe line to manage priorities and provide forecast.  Define account plans and execute them through effective planning of resources.  Present proposals, manage negotiations and close the sales.  Handling Tenders of Doordarshan, AIR, BECIL, RSTV, LSTV and other Govt. Depts. for Audio-Video Broadcasting Products & solutions also providing solutions to different System Integrators and to all Private TV & Radio Channels (Majorly like Zee Group, Star Sports, Times Now, TV Today, Ghazi TV, SATV, Massaranga TV, Radio City, RED FM, Radio Mirchi, MY FM etc) in India, Bangladesh and Middle east.  Handling Entire Sales Cycle starting from Meeting New Customers – Generating Enquiries – Sending Quotation – Deal Finalization – Payment Follow-ups.  Arrangement of Demos of Products to our Customers.  Co-ordinating with Sales, Support, Commercial & Service Team.  Identifying new OEMs to provide Latest solutions to customers.  Ensure the implementation of best practices and processes in proposal efforts.  Negotiating with both vendors and clients to work out a successful deal.  Handling the team with proper channel.  Participation in trade shows, client conferences, industry events etc. Show less  To manage the relationship with Customers & Partners, drive sales activity by leveraging resources to maximise our revenue and gross profit while ensuring customer satisfaction.  Responsible for Achieve of orders intake & revenue targets.  Manage relationship at Management and operational levels with customer and partners.  Understand customer needs/ expectations and decision-making process.  Identify & Qualify projects.  Built accurate pipe line to manage priorities and… Show more  To manage the relationship with Customers & Partners, drive sales activity by leveraging resources to maximise our revenue and gross profit while ensuring customer satisfaction.  Responsible for Achieve of orders intake & revenue targets.  Manage relationship at Management and operational levels with customer and partners.  Understand customer needs/ expectations and decision-making process.  Identify & Qualify projects.  Built accurate pipe line to manage priorities and provide forecast.  Define account plans and execute them through effective planning of resources.  Present proposals, manage negotiations and close the sales.  Handling Tenders of Doordarshan, AIR, BECIL, RSTV, LSTV and other Govt. Depts. for Audio-Video Broadcasting Products & solutions also providing solutions to different System Integrators and to all Private TV & Radio Channels (Majorly like Zee Group, Star Sports, Times Now, TV Today, Ghazi TV, SATV, Massaranga TV, Radio City, RED FM, Radio Mirchi, MY FM etc) in India, Bangladesh and Middle east.  Handling Entire Sales Cycle starting from Meeting New Customers – Generating Enquiries – Sending Quotation – Deal Finalization – Payment Follow-ups.  Arrangement of Demos of Products to our Customers.  Co-ordinating with Sales, Support, Commercial & Service Team.  Identifying new OEMs to provide Latest solutions to customers.  Ensure the implementation of best practices and processes in proposal efforts.  Negotiating with both vendors and clients to work out a successful deal.  Handling the team with proper channel.  Participation in trade shows, client conferences, industry events etc. Show less



Capital Infrastructure Ltd

• Noida

• Dy. Manager

  • Jun 2009 - Jun 2014

   Completion/Preparing of Domestic and International Tender from starting to end activities.  Generating Enquires from various EPC Customers.  Sound Knowledge of Procurement & Cost Estimation.  Maintaining relationship with Overseas Liaisoner and update regular activities against Orders and expected Orders.  Preparing Bills/Invoices against delivery of product.  Correspondence & Documentation.  Vender Registration.  Preparation of Catalogues/Drawing as per… Show more  Completion/Preparing of Domestic and International Tender from starting to end activities.  Generating Enquires from various EPC Customers.  Sound Knowledge of Procurement & Cost Estimation.  Maintaining relationship with Overseas Liaisoner and update regular activities against Orders and expected Orders.  Preparing Bills/Invoices against delivery of product.  Correspondence & Documentation.  Vender Registration.  Preparation of Catalogues/Drawing as per Customer Specification.  Preparation of Comparative statements in terms of Target Price.  Regular follow-up with Customers in term of new opportunity.  Preparing dispatching documents/invoices to customers.  Co-ordination with the suppliers on behalf of production department. Show less  Completion/Preparing of Domestic and International Tender from starting to end activities.  Generating Enquires from various EPC Customers.  Sound Knowledge of Procurement & Cost Estimation.  Maintaining relationship with Overseas Liaisoner and update regular activities against Orders and expected Orders.  Preparing Bills/Invoices against delivery of product.  Correspondence & Documentation.  Vender Registration.  Preparation of Catalogues/Drawing as per… Show more  Completion/Preparing of Domestic and International Tender from starting to end activities.  Generating Enquires from various EPC Customers.  Sound Knowledge of Procurement & Cost Estimation.  Maintaining relationship with Overseas Liaisoner and update regular activities against Orders and expected Orders.  Preparing Bills/Invoices against delivery of product.  Correspondence & Documentation.  Vender Registration.  Preparation of Catalogues/Drawing as per Customer Specification.  Preparation of Comparative statements in terms of Target Price.  Regular follow-up with Customers in term of new opportunity.  Preparing dispatching documents/invoices to customers.  Co-ordination with the suppliers on behalf of production department. Show less



Genus Electrotech Ltd

• Gujarat, India

• Sales Officer

  • Jun 2008 - Jun 2009

   Completion of Tender Documents;  Providing Quotations attend tender opening & liasioning with Govt. Purchase & user departments  To introducing the company & products to customers  Identify the prospective market as well as customers  Follow up on enquiries  Update the MIS database  Correspondence & Documentation  Completion of Tender Documents;  Providing Quotations attend tender opening & liasioning with Govt. Purchase & user departments  To introducing the company & products to customers  Identify the prospective market as well as customers  Follow up on enquiries  Update the MIS database  Correspondence & Documentation