Experience

Artajasa Pembayaran Elektronis

• Indonesia
• IT Services and IT Consulting
• 300 - 400 Employee

• Business Analyst

  • Apr 2007 - Present

  • Analyzing the feasibility of electronic channel services (ATM, EDC and Kiosk), payment services (especially in multifinance and donation industry) • Analyzing and making an evaluation for the cooperation with clients and vendors including growth of transaction and revenue • Responsibility in Business Requirement Document (BRD) arrangement • Responsibility in content of cooperation agreement with clients and vendors • Responsibility in operation standard procedure document arrangement • Making and monitoring the annual work plan and budget plan • Making the business model for electronic channel services and payment services • Market analyzing to improve electronic channel services and payment services • Responsible in product brief document arrangement • Analyzing product development based on transaction, behaviour, segmentation, characteristics of customer • Coordinating the implementation of product with all related department • Analyzing tariff package based on product development • Responsible for debit and electronic channel product development • Making an evaluation for mobile and payment gateway product Show less



Siemens Indonesia

• Planned Work Engineer

  • Jul 2006 - Mar 2007

  • Receive the Work Order for maintenance activity, scheduling and monitoring the service affecting and non-service affecting activity to the network • Make an SLA (Service Level Agreement) report for Radio Planning activity • Make a Planned Works Database and the interface program using PHP programming and MySQL database • Monitoring access control for MSC, IT, Power and NOC room related to the maintenance activity • Receive the Work Order for maintenance activity, scheduling and monitoring the service affecting and non-service affecting activity to the network • Make an SLA (Service Level Agreement) report for Radio Planning activity • Make a Planned Works Database and the interface program using PHP programming and MySQL database • Monitoring access control for MSC, IT, Power and NOC room related to the maintenance activity



PT Aplikanusa Lintasarta

• Indonesia
• Telecommunications
• 1 - 100 Employee

• Quality Assurance & Network Support Technician

  • 2002 - 2006

  • Make a calculations of network performance such as Service Level Agreement, trouble level, MTTR, analysis of trouble causes and reporting of KPIs (Key Performance Indicators) • Make a weekly and monthly report of Operation and Maintenance Support Division • Scheduling and monitoring preventive maintenance (central, WLL remote, VSAT remote) in Integrated Operation Support System module • Ordering and monitoring the procurement in Integrated Inventory and Procurement System module • Make some interface program with PHP programming and MySQL database • Process and provide a raw data billing for DPN customers from NMS (Network Management System) • Make some interface programs with PHP programming and MySQL database • Maintenance web of intranet division • Routine check for ISO documents • Maintenance technique data in SIPELITA application module • Make a weekly and monthly report of Network Control and Operations • Maintenance data of BAST (Berita Acara Serah Terima) about trunk, node, equipment and central. Show less