Management Information Systems Manager

• Aug 2022 - Present

Technical Ops Manager

• Jul 2015 - Jul 2022

- Managing and leading Software Engineering team, DevOps Engineer, ML Engineer, RPA Developer and QA System Analyst. - Developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope. - Guide business decisions from a technical perspective like performance, reliability, scalability, and security. - Managing and interacting with clients and stakeholders of different levels. - Implement agile software development practices such as test driven development, continuous delivery and pair programming. - Coach QA team to develop and execute good testing plans and strategy. - Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion. - Collaborate with DevOps Engineers in creating software deployment strategies that are essential for the successful deployment of software in the work environment. - Managing automation projects and working together with RPA Developer in automating processes across multiple business lines such as finance, customer intelligence, IT infrastructure, risk management and business optimization. Show less

Application Specialist

• Feb 2010 - Jun 2015

- Participate and contribute in the various phases of the system development. - Develop a data-driven, dynamic content system/application. - Coordinated with the project manager to design and develop product-specific project schedules and technical designs as per clients' requirements. - Design custom components for data integration and encryption in the software. - Assisted in the development of mobile applications (iOS/Android/Windows) by providing the mobile developers set of web services (JSON/XML). - Designed, developed, and performed unit test applications matching with established standards. - Analyzed, monitored, reviewed, and improved application performance and satisfaction. - Analyzed and resolved technical issues. - Enhance the functionality and interface of existing systems. Show less

Software Engineer

• Mar 2005 - Jan 2010

- Lead a team of developers and assign tasks to developers based on their ability, skill and time schedule. - Involved in a few projects (web based applications) with genesis’s clients such as Terengganu e-Government & Tabung Baitulmal Sarawak. - Participate, contribute and lead in the various phases of the software development. - Involve in designing and architecting the solution for a web application. - Involve in designing HLD, LLD documents. - Communicate with clients and team members to assess technical feasibility of user requirements. - Monitor developer's job or task and make sure they can deliver on time and meet the requirement. Show less