Experience

BRANDO Marketing Agency

• Egypt
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Specialist

  • Oct 2022 - Present

  responsible for helping maintain a brand by working on marketing campaigns. My duties include performing market research, strategics with other marketing professionals and creating content to aid in the success of marketing campaigns. responsible for helping maintain a brand by working on marketing campaigns. My duties include performing market research, strategics with other marketing professionals and creating content to aid in the success of marketing campaigns.



Zocer

• Egypt
• Retail Apparel and Fashion
• 1 - 100 Employee

• Social Media Marketing Specialist

  • 2022 - Dec 2022

  Social Media Specialist Building and executing social media strategy through competitive and audience research Setting up and optimizing company pages within each social media platform Social Media Specialist Building and executing social media strategy through competitive and audience research Setting up and optimizing company pages within each social media platform



Raya CX

• Egypt
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service

  • Jan 2018 - Dec 2022

  Customer service agent customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations Customer service agent customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations



Atheel Contact Center

• Egypt
• Outsourcing/Offshoring
• 100 - 200 Employee

• Customer Service

  • Mar 2020 - Jun 2020

  Customer Service agent contact for any customer who has a question or an issue with a product service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Customer Service agent contact for any customer who has a question or an issue with a product service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.