Experience

Govt. Of West Bengal

• India
• Consumer Services
• 400 - 500 Employee

• Software Support

  • Dec 2017 - Present

  Document operational tasks and prepare SOP for operations of File Management System(E-office)  Involved in Daily calls with client in order to discuss their issue and take actions appropriately to resolve them.  Provide KT and training to team members.  ID creation of all employees  Provide to User role & Hierarchy creation  Data transferring, MIS report ,User Id Deactivation using backend application software. Designed Test cases Using Selenium Webdriver  Involvement in Test Design includes Test Data preparation and Reviews.  Manual Testing  Implemented testing using Css Selectors & X-path  Detecting the bugs and classifying them based on the severity and reporting.  Involved in designing Test cases based on S.R.S and Test Plan.  Executing Tests and analyzing results as per client requirements. Show less



AB SOFTECH PRIVATE LIMITED

• India

• Web Designer

  • Aug 2017 - Nov 2017