Experience

PSR GROUP

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Inside Sales Coordinator

  • Mar 2022 - Present



Sujana Energy Limited

• Hyderabad India

• Senior Associate (Sr.Sales Coordinator)

  • Jan 2012 - Oct 2022

  Preparation of Quotations as per sales team requirement. Maintaining Customer Purchase Order and executing in time.Coordinating with sales dept and production dept for execution of orders.Maintaining the MIS and updating the MIS on regular Basis.Taking feedback on supplies made and follows up on payment.Comply with Sales process and mechanism of the company to ensure Business Professionalism & Integrity. Interaction and follow up with existing customers on a daily basis through phone and email.Maintain healthy relationship with existing customers maintaining Record of documentation of clients.Coordinating with sales dept and production dept for execution of orders.Coordinating with accounts for generating Invoice against each purchase order. Show less



Choice Solutions Limited

• IT Services and IT Consulting
• 200 - 300 Employee

• Staples-Future-Office-Products-Ltd

  • Feb 2011 - Mar 2012

  Responsible for achieving Key Parameters of Customer satisfaction.Completing the formalities for new joinees.Maintaining Record of Service Level Agreements of customers.Coordinating with sales dept and production dept for execution of orders.Maintaining the MIS and updating the MIS on regular Basis.Taking feedback on supplies made and follows up on payment.Comply with Sales process and mechanism of the company to ensure Business Professionalism & Integrity.Maintain healthy relationship with existing customers and assisting in opening new accounts.Increasing revenues from existing customers.Interaction and follow up with existing customers on a daily basis through phone and email.correspond with Customers and meet their requirements by sending our samples and get the confirmed orders. Show less

• National Business Coordinator

  • Jan 2009 - Feb 2011

  ASP,Basis,Billing, Business Coordinator, Claims, Clients, CRM, Dispatch, Help Desk, Inventory, Invoices, Maintenance, Microsoft office, Office Administrator, Operations, Problem Solving, Processing claims, Giving Quotations for sales etc



Choice Solutons

• National Business Co-ordinator

  • Jan 2009 - Feb 2011



American Power Conversion ltd

• Operations Coordinator

  • Jul 2006 - Dec 2008

  ASP,Basis,Billing, Business Coordinator, Claims, Clients, CRM, Dispatch, Help Desk, Inventory, Invoices, Maintenance, Microsoft office, Office Administrator, Operations, Problem Solving, Processing claims, Giving Quotations for sales etc. Facilities management, Time Office Management, Salary & Wage Administration. Worked as Coordinator, Assigning RMA calls to the inventory coordinator/ASP for dispatch of unit, Assigning the maintenance calls to the engineers/ASP's for the onsite visit Co-ordination with the concern engineers/ASP's for call completion Co-ordination with engineers and customer for startup activity Provide status/feed back to customer, when ever required on the call status Co-coordinating and helping CST team with exact status to update the customer Maintaining call data assigned to ASP and ensuring call closure with in the committed time Updation of call closure in Intouch on daily basis Receiving inbound calls providing support to the customers Processing claims Using CRM Siebel Software called In touch. Show less



APC by Schneider Electric

• France
• IT Services and IT Consulting
• 700 & Above Employee

• cal center executives

  • 2006 - 2008



Hindustan Computers Ltd

• Coordinator

  • Aug 2004 - Jun 2006

  Time office management, Salary & Wage Administration, General Administration Worked as a Coordinator cum office administrator Giving product knowledge to the Clients. Entering Warranty card details, Processing claims Providing support to customers. Coordinating with internal team for in time deliveries. Time office management, Salary & Wage Administration, General Administration Worked as a Coordinator cum office administrator Giving product knowledge to the Clients. Entering Warranty card details, Processing claims Providing support to customers. Coordinating with internal team for in time deliveries.



Voice line Teleservices

• Customer care Executive

  • Oct 2002 - Jul 2004

  Worked as a Customer Care Executive,. Receiving inbound calls providing helpdesk for queries maintaining daily consolidated reports. Assigning calls to field Engineers for Installation. Worked as a Customer Care Executive,. Receiving inbound calls providing helpdesk for queries maintaining daily consolidated reports. Assigning calls to field Engineers for Installation.