Experience

Tek One Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Lead Technician

  • May 2022 - Present

  *Leads a team of 3 technicians and installers to complete project tasks *Assists in developing Technicians to complete duties and responsibilities *Oversee and lead job site organization and basic housekeeping maintenance *Terminates, labels test and troubleshoots optical fiber and copper installation *Sets up a variety of copper and fiber testers *Installation of structured cabling systems including all aspects of the installation process *Telecommunication room build out *Cable termination labeling & grounding *Manage job progress, project hours and verify timesheets Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Field Technician

  • Sep 1999 - Sep 2021

  Responsibilities included, but were not limited to: - Placing cable, placing poles, splicing, testing and maintaining Verizon’s network, both aerial and underground. - Operating trucks and equipment needed to perform work operations in a safe manner. - Performing construction work using designated equipment for digging holes, placing poles, laying cable/conduit in the ground and unreeling, pulling and stringing wire/cable on poles. - Fiber optic splicing, testing and troubleshooting tasks. - Reading and interpreting engineering plans and vendor specifications. - Climbing ladders, climbing poles, working aloft, perceiving differences in wire and cable colors, and moving/lifting items generally not exceeding 100 lbs. - Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. - Collaborating with cross functional departments, working in a team-based environment, and professional interaction with Verizon’s customers. Show less

• Customer Service Representative

  • Jul 1991 - Sep 1999

  The ultimate goal as a Customer Service Representative is to deliver a positive experience that solves customers’ challenges in one call. And, while working to resolve issues, also helping to drive sales on products and services that will keep customers happy and connected.