Experience

Motis Ireland

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Sales and Operations & Credit controller

  • Aug 2019 - Present

  Began my journey in Motis as a sales administrator , supporting the external sales team as well as bringing on new business, supporting both internal and external partners ensuring the business needs were met, due to Covid my job was made redundant and in November 2020 I joined the credit control team, having to quickly adjust I have became. Credit controller, doing the banking using applications like Sage, assisting the credit control team with ensuring monies paid are allocated to the correct accounts and helping to ensure that accounts are fully reconciled. Another side to my role is looking after customer queries, trying to resolve any issues as quickly as possible to ensure there are no or little delays in getting customer payments.



Warrenpoint library

• Library Assistant

  • Dec 2017 - Jan 2019

  Wow, what can I say about working as a librarian! What an incredible job, you have to use all your skills, sales, customer services, counsellor, it whiz. You have to work to help all ages from all walks of life, be understanding, calm and patient. Smile and be willing to help. I’m the morning you could have 20 0-4 year olds for a Sing along sessions and in the evening have an adult book club to run. You have to be a organiser, public speaker, an artist, you are the community. If anyone thinks all a librarian does Is stack shelves, boy are you wrong!



Relocation to Northern Ireland

• Break in employment

  • Feb 2017 - Dec 2017



Midwich

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Manager (Major Accounts)

  • Mar 2014 - Feb 2017

  Started with Midwich as the Toshiba Sales Specialist going onto joining as the 2nd LG sales Specialist whilst enjoying the roles in the specialist arena with Midwich, I decided to go back into account management and direct sales, account managing 26 major online accounts, selling all of the companies products and services. Liaising with product/senior management to win large AV instalments business and well as providing full one to one consultative advice. With face to face meetings I provided training and launched incentives, by working with both internal and external Midwich partners. Selling major brands, exploring and advancing product placement with all the online accounts that I I managed. Hitting and over exceeding targets on a monthly basis. With a team of 4 assisting me with the day to day tasks, ensuring a flawless service with the highest possible customer service.



IBOARDTOUCH LIMITED

• United Kingdom
• Computer Hardware Manufacturing

• Distribution Developement Manager Field Based

  • May 2013 - Dec 2013

  I had overall responsibility for 3 major distributors - Ingram Micro, Beta Distribution & Exertis.Providing visual presentations to potential clients.Providing training and support to distribution staff on all Iboardtouch products and services.Keeping CRM records up to date.Meeting sales targets.Floor walks within the 3 distributors launching new products and incentives. I had overall responsibility for 3 major distributors - Ingram Micro, Beta Distribution & Exertis.Providing visual presentations to potential clients.Providing training and support to distribution staff on all Iboardtouch products and services.Keeping CRM records up to date.Meeting sales targets.Floor walks within the 3 distributors launching new products and incentives.



Beta Distribution Plc

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• AV Sales Account Manager

  • Feb 2010 - Apr 2013

  I was recruited to help develop the AV business in Beta, providing training and support, internally and externally.Established appropriate marketing specific to meet the business and customer requirements.Account management duties.Providing ongoing support to buyers.Dealing with staff/customer queries.Meeting targets set by senior management . I was recruited to help develop the AV business in Beta, providing training and support, internally and externally.Established appropriate marketing specific to meet the business and customer requirements.Account management duties.Providing ongoing support to buyers.Dealing with staff/customer queries.Meeting targets set by senior management .



Midwich

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Team Leader

  • Feb 2006 - Feb 2010

  Participated in the recruitment, disciplinary and appraisals of my team supported by line manager.Provided front line support to staff and customers.Developed strategies to entice new customers.Trained team members to enable the individual to grow and joon other teams within the business, bringing in new recruits into the business giving them grounding to move into the AV/IT sector with confidence and knowledge.Ensuring team targets were met, negotiation promotional products for the team to sell to new customer.Negotiating with senior management to provide additional supports to a new business team.



Finelight Media Group

• United Kingdom
• Media and Telecommunications
• 1 - 100 Employee

• Researcher

  • Mar 2004 - Feb 2006

  Product specific researcher and completion of marketing tasks.Providing telecommunication support to customer/businesses.Engaging with new customers as well as maintaining established links.Developing protocols and providing training to staff.Effectively managing a team. Product specific researcher and completion of marketing tasks.Providing telecommunication support to customer/businesses.Engaging with new customers as well as maintaining established links.Developing protocols and providing training to staff.Effectively managing a team.



NSB Ltd

• Telesales Specialist

  • Oct 2002 - Feb 2004

  Initiating and carrying out cold calls to potential customers.Building rapport and providing high levels of customer service.Completing and maintaining customer records.Hitting personal targets set by management.Dealing with customer queries and complaints, finding resolutions for the customers to ensure custom was maintained. Initiating and carrying out cold calls to potential customers.Building rapport and providing high levels of customer service.Completing and maintaining customer records.Hitting personal targets set by management.Dealing with customer queries and complaints, finding resolutions for the customers to ensure custom was maintained.



Vindis Group

• United Kingdom
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Marketing/Car Parts Specialist

  • Mar 2001 - Sep 2002

  Marketing and selling car parts to local independent garages.Completing all administrative tasks pertaining to the role.Providing customer service from initial contact through to completion.Working on new business and well as retaining customer base form local competition.Main ring customer base, providing a high level of customer service. Marketing and selling car parts to local independent garages.Completing all administrative tasks pertaining to the role.Providing customer service from initial contact through to completion.Working on new business and well as retaining customer base form local competition.Main ring customer base, providing a high level of customer service.



CHILTERN RADIO LIMITED

• Broadcast Media Production and Distribution

• Sales Executive

  • Aug 1999 - Mar 2001

  Interacting with customers to sell radio airtimeCompleting necessary record keeping via CRM.Building rapport with customers to secure new and repeat business.Providing customer support and high levels of customer service.Hitting targets set up upper managementWorking with Bedford & Milton Keynes office to ensure targets were met for both sites. Interacting with customers to sell radio airtimeCompleting necessary record keeping via CRM.Building rapport with customers to secure new and repeat business.Providing customer support and high levels of customer service.Hitting targets set up upper managementWorking with Bedford & Milton Keynes office to ensure targets were met for both sites.