QA Service Delivery Manager || Core Banking - Digital Banking- Retail Banking - CRM - TCoE

• Nov 2019 - Present

QA Team Lead

• Mar 2018 - Oct 2019

Functional and Performance Testing Owner /Lead for the national / international projects.Major Projects:==========1- BSF eFinacle Application: From Nov, 2018 onward; I am working onsite with Banque Saudi Fransi (BSF) in Riyadh, Saudi Arabia to perform the Integration, Functional, User Acceptance, Data Migration, Cross Browser, and Performance Testing of the eFinacle and Mobile applications. During the whole activity, more than 5,000 test cases are executed and more than 2,500 defects are identified in the application.2- Bank Al-Habib: This project is related to the core banking system of the Bank Al-Habib. During this project, I have worked as a Team Lead to perform the Sanity and Performance automation testing of all major areas of the banking system.3- Gulf News: Gulf News is one of the very popular news websites around the globe. The scoped application was tested for load, stress, spike and endurance. The objective of this performance testing activity is to unearth performance issues with the application and assist developers in fixing the root causes of performance bottlenecks.4- OBX Wallet : This is a fund transfer application for the web, android and iOS platforms. In this project, I have worked as a QA Lead to perform the function,cross device, cross browser, UI, UX and regression testing of the application.5- eBall : This is an online portal for the Football lovers to get the latest information about the different leagues, tournaments and the world cup 2018. I have worked as the QA Lead to performed the functional, cross device, cross browser, UI, UX and performance testing of Web, Android and iOS applications.

Principal SQA Engineer (QA Lead and Agile Coach)

• Jul 2015 - Mar 2018

:::Responsibilities As Agile Coach / Certified Scrum Master:--Helping organization to define, implement, improve and adopt agile framework.-Ensure the efficient and effective implementation of scrum framework.-Provides coaching and training at the organization level to maximize scrum benefits.-Organize and facilitate scrum meeting: (project planning, sprint planning, daily stand up, sprint review, retrospectives, release planning etc.) -Identify and remove impediments for the scrum teams.-Track and communicate team velocity and sprint/release progress with the management.-Support the product owner to define, maintain and prioritize product backlog.-Maintain process documentation and protecting team from external interference.-Helping team to be focused on agile tasks and to achieve sprint goals.-Working with team to motivate them towards self-organization and cross functionality.:::Responsibilities As a Quality Professional:- -Leading and managing a Software Quality Assurance & Control team.-Involve in requirement gathering, analysis and requirement development.-Participate in all project related meetings and discussions.-Prepare and monitor quality assurance and test plan.-Manage and control software testing life cycle.-Define testing strategies, estimate testing effort and prepare test data.-Identify, document and execute test scenarios and test cases.-Perform testing to ensuring the bug free delivery of application.-Writing automation script in Selenium Web Driver.-Creating and maintaining functional testing automation framework. -Identify and share defects with the Dev team.-Prepare comprehensive test reports to share the project status with the top management.-Organize and facilitate flag meetings to discuss the status of software release / builds.-Performing comprehensive quality audits.-Identify risk and prepare plan for their mitigation and contingency.-Perform technical and formal reviews of project documents.

Senior SQA Engineer (Testing, Automation and CMMI Expert)

• Jan 2013 - Jun 2015

::: Major Responsibilities:--Leading and managing a Software Quality Assurance & Control team.-Define, implement and improve processes as per CMMI and ISO standards.-Participate in CMMI Class A and Class B appraisal activities.-Prepare process guides, checklists, helping tutorial etc. for CMMI appraisals.-Perform quality audits to ensure the effective and efficient Implementation of CMMI processes.-Provide coaching and training at the Organization level to maximize CMMI benefits.-Involve in requirement gathering, analysis and requirement development activities.-Identify test requirements by participating in all project related meetings and discussions.-Prepare and monitor quality assurance, quality control and test plans.-Identify project related risks and prepare plan for their mitigation and contingency.-Manage and control software testing life cycle.-Define testing strategies, estimate testing efforts and prepare test data.-Identify, document and execute test scenarios and test cases for smoke, sanity, functional, system, integration, regression, security, performance and acceptance testing.-Write automation scripts in selenium to perform sanity and regression testing of the applications.-Share defects with the Dev team and verify the rework done against the reported defects.-Ensure error free and bug free delivery of the projects/products/applications.-Prepare comprehensive test reports and health sheets to share the project status with top management.-Organize and facilitate flag meetings to discuss status of software release/build.-Perform reviews of BRS, SRS, FS,project plan, risk plan and other technical documents.-Provide support to business analyst to define, maintain and prioritize business requirements.-Working with team to motivate them towards self-organization and cross functionality.-Provide trainings and technical support to the clients.-Perform R & D to learn the latest trends in software quality assurance and control.

SQA Engineer (Selenium Automation Expert)

• Dec 2010 - Dec 2012

::: Major Responsibilities:--Identify the need of automation testing and priorities areas/modules/requirements for automation.-Define and update automation framework as per the current needs of the project.-Write scripts in selenium to perform sanity and regression testing of the applications.-Write functional automation test scripts with the combination of Selenium Web Driver, Java, TestNG, Maven and Page Object Model.-Perform Reviews of BRS, SRS, FS, Project Plan, Risk Plan and other technical documents.-Identify test requirements by participating in all project related meetings and discussions.-Prepare quality assurance, quality control and automation testing plans.-Identify, document and execute test scenarios and test cases for smoke, sanity, functional, system, integration, regression, security, performance and acceptance testing.-Share defects with the Dev team and verify the rework done against the reported defects.-Ensure error free and bug free delivery of the projects/products/applications.-Prepare comprehensive test reports and health sheets to share the project status with top management.-Identify project related risks and prepare plan for their mitigation and contingency.-Involve in requirement gathering, analysis and requirement development activities.-Organize and facilitate flag meetings to discuss status of software release/build.-Define, Implement and Improve processes as per CMMI and ISO standards.-Perform quality audits to ensure the effective and efficient Implementation of CMMI & agile processes.-Support the Business Analyst to define, maintain and prioritize business requirements.-Perform R & D to learn the latest trends in Software Quality Assurance and Control.

SQA Engineer

• Jan 2010 - Oct 2010

:::Major Responsibilities:--Prepare test plan to perform testing of Mobile and Web Based applications.-Define testing strategies, estimate testing efforts and prepare test data.-Improving “Requirements / User Stories” through technical and quality reviews.-Identify, document and execute test scenarios and test cases for smoke, sanity, functional, system, integration, regression, security, performance and acceptance testing.-Performed testing of mobile (IOS & Android) and web based applications.-Share defects with the Dev team and verify the rework done against the reported defects.-Ensure error free and bug free delivery of the projects / products / applications.-Prepare comprehensive test reports to share the project status with the top management.-Organize and facilitate flag meetings to discuss the status of software release / sprints.-Creating new levels and challenges for mobile games to facilitate end users.