Rahi Jain

Senior Manager at Tata Digital
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Anshul Patel

I worked with Rahi as a part of the central operations team at OYO. She was instrumental is setting up critical escalations handling processes, designing them from ground up. Her level headed nature, high ownership and ability to constantly drive efficiency makes her a great project resource. I am sure she will continue being indispensable for any organisation she is a part of.

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • NSE's Certification in Financial Markets - Investment & Portfolio Management
    National Stock Exchange of India Limited
    Dec, 2018
    - Nov, 2024

Experience

  • Tata Digital
    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Manager
      • Aug 2022 - Present

  • Kearney
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Associate
      • Jun 2021 - Aug 2022

    • Senior Business Analyst
      • Jun 2019 - May 2021

  • Boston Consulting Group (BCG)
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Summer Intern
      • Apr 2018 - May 2018

  • OYO
    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Business Associate
      • May 2015 - Jun 2017

      Operational Excellence: - Designed technology-enabled solutions to resolve customer complaints within SLAs - Curtailed complaints by spearheading automation of payment related processes with product team - Increased call center efficiency by implementing automated dialing logic Revenue growth: - Plugged revenue loss by automating alerts for 20+ points of failure in website/app - Reduced no-show & last-min cancellation by adopting customer turn-up score in booking creation - Collaborated to increase revenue by analyzing booking trends & suggesting overbooking - Boosted traffic from TripAdvisor by implementing new pricing & hotel listing logic Product Management: - Pioneered and implemented OYO’s first external CRM solution, Freshdesk - Managed product rollout for 850+ users in 100+ cities, handled operations & product customizations - Liaised with Freshdesk team for implementations, ramp-up, and feature development Show less

  • Institute Of Chemical Technology
    • India
    • Education Administration Programs
    • 500 - 600 Employee
    • Summer Intern
      • May 2014 - Jun 2014

      - Worked on a live project, rolled out by a fortune 500 listed company, titled “Economic Dyeing and Printing of Cotton using Bentonite” - Replaced the conventional salt by salt made by a company bi-product in dyeing process to reduce overall cost - Replaced synthetic thickener with natural product to reduce water pollution, in printing process and analyzed the results of the samples - Worked on a live project, rolled out by a fortune 500 listed company, titled “Economic Dyeing and Printing of Cotton using Bentonite” - Replaced the conventional salt by salt made by a company bi-product in dyeing process to reduce overall cost - Replaced synthetic thickener with natural product to reduce water pollution, in printing process and analyzed the results of the samples

  • National Chemical Laboratory
    • Research Services
    • 700 & Above Employee
    • Intern
      • May 2013 - Jun 2013

      - Pioneered a project on simulation of water permeation through biometric membranes - Simulated Ion transportation through nanoporous material (carbon nanotube) as a function of pore size/thickness of the membrane - Worked on molecular modeling & simulation using GROMACS package - The research would serve as a way ahead for water purification using biomimetic membranes - Pioneered a project on simulation of water permeation through biometric membranes - Simulated Ion transportation through nanoporous material (carbon nanotube) as a function of pore size/thickness of the membrane - Worked on molecular modeling & simulation using GROMACS package - The research would serve as a way ahead for water purification using biomimetic membranes

Education

  • Indian Institute of Management, Calcutta
    PGDM, 7.04 / 9
    2017 - 2019
  • IIT (BHU), Varanasi
    B.Tech (Hons.), Chemical Engineering
    2011 - 2015
  • KEDGE Business School
    Master of Business Administration - MBA
    2018 - 2018
  • Nalanda Academy, Kota
    Class XII, Physics, Chemistry, Mathematics
    2009 - 2011
  • Dungarpur Public School, Dungarpur
    Class X, 92.4% (School Topper)
    1996 - 2009

Community

You need to have a working account to view this content. Click here to join now