Experience

Salon Beauty Booking

• Palestine, State of
• Technology, Information and Internet
• 1 - 100 Employee

• Co-Founder & COO

  • Jul 2019 - Present

  As Co-founder and COO of Salon Beauty Booking, a revolutionary beauty platform, I oversee a variety of key responsibilities, including: • Develop and implement company strategies and goals in collaboration with other co-founders • Manage day-to-day operations and ensure effective communication between different departments • Establish and monitor KPIs to assess the company's overall performance • Develop and implement processes and procedures to improve efficiency and productivity • Build and maintain relationships with key stakeholders, including investors, customers, and vendors • Develop and oversee budgets and financial plans in collaboration with the CEO • Identify and mitigate risks to the company's operations and financial performance • Act as a spokesperson for the company and represent it in various forums, events, and conferences Show less



ASAL Technologies

• Palestine, State of
• IT Services and IT Consulting
• 300 - 400 Employee

• Accountant

  • Apr 2016 - May 2022

  As an Accountant at Asal Technologies, a leading software development company in Palestine, I was responsible for the following: • Oversee all aspects of accounts receivable, accounts payable, and billing operations • Collaborate with vendors and payees to ensure timely and accurate transaction completion • Prepare monthly financial reports (IS/BS) • Perform any other finance-related tasks as directed by the financial director • Record and process journal entries to ensure the accuracy of all business transactions • Handle full-cycle bookkeeping duties, including tracking purchases, managing expenses, tracking sales, and handling receipts • Generate and verify daily reports for the company • Maintain accurate financial data in the company's databases to ensure prompt accessibility • Reconcile monthly bank statements to ensure accuracy Show less



SAP

• Germany
• Software Development
• 700 & Above Employee

• SAP Certified Associate Consultant in Business One

  • Jan 2016 - Apr 2016

• SAP’s Young Professional Program

  • Nov 2015 - Jan 2016



Mada Kuwait

• Kuwait
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2014 - Dec 2014

  My responsibilities as a Customer Service Representative included: • Listen to customers’ questions and concerns, and provide answers or responses • Handle the complaints and returns • Provide information about the services and give offers to the customers • Take orders and calculate billing or payments • Review and make changes to customer accounts • Record details of customer contacts and actions taken • Provide technical support to the customer • Answer incoming phone calls, and also interact with customers face-to-face or by email • Refer customers to supervisors or more experienced employees Show less



Cairo Amman Bank

• Jordan
• Banking
• 700 & Above Employee

• Trainee

  • Feb 2014 - Mar 2014



Palestine Telecommunications (Paltel) Group

• Palestine, State of
• Telecommunications
• 100 - 200 Employee

• Call Center Representative

  • Jul 2012 - Feb 2013