Raghu Raja
Director of QA and Validation at SunPower Corporation- Claim this Profile
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Topline Score
Bio
Christopher Buecker, A-CSM
Raghu is one of the most empathetic managers I’ve had the pleasure of working for. He always showed an amazing ability to coax the best out of his teams, while simultaneously handling the day to day operations and strategies of the org. I always trusted him to have my back as my manager against any impediment, but also trusted he would help me if I were ever in the wrong with something. He was always there to help me improve in my role and in my career.
Kathryn Gordon
Raghu is a very approachable manager, adept at leading the team through complex and challenging situations. He continually looks for ways to improve team performance and keep everyone engaged, not missing a beat throughout the pandemic when everyone switched to telecommuting. He keeps the projects on track and is able to work with other leaders to deliver to tight deadlines while ensuring his staff are not burnt out trying to meet unrealistic demands.
Christopher Buecker, A-CSM
Raghu is one of the most empathetic managers I’ve had the pleasure of working for. He always showed an amazing ability to coax the best out of his teams, while simultaneously handling the day to day operations and strategies of the org. I always trusted him to have my back as my manager against any impediment, but also trusted he would help me if I were ever in the wrong with something. He was always there to help me improve in my role and in my career.
Kathryn Gordon
Raghu is a very approachable manager, adept at leading the team through complex and challenging situations. He continually looks for ways to improve team performance and keep everyone engaged, not missing a beat throughout the pandemic when everyone switched to telecommuting. He keeps the projects on track and is able to work with other leaders to deliver to tight deadlines while ensuring his staff are not burnt out trying to meet unrealistic demands.
Christopher Buecker, A-CSM
Raghu is one of the most empathetic managers I’ve had the pleasure of working for. He always showed an amazing ability to coax the best out of his teams, while simultaneously handling the day to day operations and strategies of the org. I always trusted him to have my back as my manager against any impediment, but also trusted he would help me if I were ever in the wrong with something. He was always there to help me improve in my role and in my career.
Kathryn Gordon
Raghu is a very approachable manager, adept at leading the team through complex and challenging situations. He continually looks for ways to improve team performance and keep everyone engaged, not missing a beat throughout the pandemic when everyone switched to telecommuting. He keeps the projects on track and is able to work with other leaders to deliver to tight deadlines while ensuring his staff are not burnt out trying to meet unrealistic demands.
Christopher Buecker, A-CSM
Raghu is one of the most empathetic managers I’ve had the pleasure of working for. He always showed an amazing ability to coax the best out of his teams, while simultaneously handling the day to day operations and strategies of the org. I always trusted him to have my back as my manager against any impediment, but also trusted he would help me if I were ever in the wrong with something. He was always there to help me improve in my role and in my career.
Kathryn Gordon
Raghu is a very approachable manager, adept at leading the team through complex and challenging situations. He continually looks for ways to improve team performance and keep everyone engaged, not missing a beat throughout the pandemic when everyone switched to telecommuting. He keeps the projects on track and is able to work with other leaders to deliver to tight deadlines while ensuring his staff are not burnt out trying to meet unrealistic demands.
Experience
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SunPower Corporation
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United States
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Renewable Energy Semiconductor Manufacturing
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700 & Above Employee
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Director of QA and Validation
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Mar 2023 - Present
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Charles Schwab
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United States
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Financial Services
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700 & Above Employee
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Sr Leader Software Development
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Dec 2018 - Aug 2022
Engineering lead for Risk Technology division, leading a team that rolls out rich functional features, futuristic data analytics (AI/ML) and agile SDLC via CI/CD. Engineering lead for Risk Technology division, leading a team that rolls out rich functional features, futuristic data analytics (AI/ML) and agile SDLC via CI/CD.
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Dell Technologies
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Biotechnology Research
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1 - 100 Employee
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Sr Manager Dell Financial Services
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Jun 2016 - Dec 2018
Modernizing the middle-ware layer for the Financial Organization by decomposing large monolithic features into small independent scale-able mirco services which are hosted on the cloud. Own, manage and deliver features to facilitate Leasing and End of lease business at Dell which contributes to 48% of revenue for DFS.
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Sr Manager Online Performance Engineering
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Oct 2013 - May 2016
Manage, lead and grow a global team of performance engineers and testers to ensure all new applications and incremental enhancements upheld and surpass service level agreement for the Dell.com site that serves 4 Billion global page views annually with 440 million unique visitors.
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Performance Engineer- IT Consultant
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Jun 2011 - Sep 2013
Primary responsibility was to identify bottlenecks in application (via performance testing and APM tools) that prevented it from scaling, by collecting and analyzing system performance monitors and proposing fixes for high resource consumption code.
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Performance Strategist
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Jun 2010 - Jul 2011
Responsible for Measurement of Performance of Dell.com, coming up with improvement strategies, coupling Performance with Web Analytics tools. Improved global response time of site by 87.80% by application re-architecture . Improved response time in mainland China by 81% by re-architecture of applications, edge caching and content management. Helped Dell.com achieve stellar rankings (#1 for retail and #3 for mobile, ranked by Compuware) on Black Friday and Cyber Monday of 2010 & 2011.
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Service Relationship Manager
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Mar 2009 - Jun 2010
Responsible for managing business expectations, effective cross organization communication, conflict resolution, and manager IT/business on-boarding readiness for the Services and e-Commerce business segments. Managed extended team relationships with regular communications via IT dashboard and reports for executive leadership. Effectively handled all business escalations with constant updates on status and quick resolutions.
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Dell
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IT Services and IT Consulting
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1 - 100 Employee
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Application Support- IT Advisor
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2004 - 2009
Supporting production instances of various Enterprise, e-Commerce applications, providing incident management within SLAs, problem resolution, code deployment, and application management.Designed and implement a problem management tracking tool. Established hardware\software baseline proactive monitoring across Dell. Re-designed the UI of the incident recording tool to make it efficient and resolving issues with self help. Reduced Mean time to restore service of Critical incidents by 20%. Played a key role in setting up offshore IT support operations, involved in on-boarding, training, and managing resources. Show less
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Texas Instruments
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Software quality assurance analyst
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2003 - 2004
Design test plans and cases, administer bug database. Develop automated test systems, coordination with Global team on software releases Design test plans and cases, administer bug database. Develop automated test systems, coordination with Global team on software releases
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Education
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2000 - 2003
The University of Texas at Arlington
Master in Computer Science and Engineering, Networking and Software Engineering
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