Raghda Elshazly

HR software implementation at CipherBizz
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • PMI Agile Certified Practitioner (PMI-ACP)
    Project Management Institute

Experience

    • United Arab Emirates
    • Technology, Information and Internet
    • 1 - 100 Employee
    • HR software implementation
      • Feb 2023 - Present

      • Handling all HR Administration aspects for software development. • Customer relationship management skills including and not limited to e-mail monitoring, meeting scheduling, presentation creation. • Lead demo presenterof the CipherBizz HR Management software and Payroll software to prospective clients. • proceeded with HRM software implementation upon on-boarding clients. • Making sue proper preparations for meetings and follow up through management of purchase orders by linking with customers. Show less

    • Egypt
    • Technology, Information and Internet
    • 700 & Above Employee
    • Project Delivery Manager
      • Jun 2019 - Aug 2022

      • Monitor the implementation of the project at all stages and ensure meeting project objectives. • Coordinate internal resources and third parties for the flawless execution of projects. • Ensure that all projects are delivered on time, within scope and within budget. • Develop a detailed project plan to monitor and track progress • Successfully manage the relationship with the client and all stakeholders. • Create and maintain comprehensive project documentation • Monitor the implementation of the project at all stages and ensure meeting project objectives. • Coordinate internal resources and third parties for the flawless execution of projects. • Ensure that all projects are delivered on time, within scope and within budget. • Develop a detailed project plan to monitor and track progress • Successfully manage the relationship with the client and all stakeholders. • Create and maintain comprehensive project documentation

    • United States
    • Cosmetics
    • 100 - 200 Employee
    • Experienced Sales Associate
      • Jul 2017 - Jun 2018

      • Assist customers with requests in store and on the phone. • Keep an eye on inventory levels and restock shelves as needed. • Educate customers about current promotions and advertisements. • Contribute to team's daily sales goals. • Assist customers with requests in store and on the phone. • Keep an eye on inventory levels and restock shelves as needed. • Educate customers about current promotions and advertisements. • Contribute to team's daily sales goals.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Sales Associate
      • Feb 2017 - Dec 2017

      • Enhance after sale service & provide total customer satisfaction. • Handle customers' inquiries and provide solutions to their problems. • Enhance after sale service & provide total customer satisfaction. • Handle customers' inquiries and provide solutions to their problems.

    • Telecommunications
    • 1 - 100 Employee
    • Call Center Representative
      • Jul 2015 - Jun 2016

      • Handle all incoming/outgoing calls. • Provide follow up, occasional campaigns and call backs. • Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction. • Handle all incoming/outgoing calls. • Provide follow up, occasional campaigns and call backs. • Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.

Education

  • Cairo University
    Bachelor's degree, Business Administration
    2014 - 2018

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