Raghda El-Mahdy

MD Office Manager at ILB (International Language Bookshop)
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, EG

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Experience

    • Egypt
    • Education Administration Programs
    • 1 - 100 Employee
    • MD Office Manager
      • Jun 2023 - Present

      Heliopolis, Cairo, Egypt -MD Office Organization: Schedules, Plans, Reports, Documentation, Archiving, Correspondence, Appointments, Travel Itineraries, -Maintaining Office environment, instructing Cleaning Services, making sure MD personal belongings are always well stored and reachable, ordering business cards or any tools he may require, supplies, stationery, office equipment, etc. -Handle Documentations, files tagging, ordering documents by priority, maintaining Signature book updated and… Show more -MD Office Organization: Schedules, Plans, Reports, Documentation, Archiving, Correspondence, Appointments, Travel Itineraries, -Maintaining Office environment, instructing Cleaning Services, making sure MD personal belongings are always well stored and reachable, ordering business cards or any tools he may require, supplies, stationery, office equipment, etc. -Handle Documentations, files tagging, ordering documents by priority, maintaining Signature book updated and organized. -Answering the calls for The Manager Director; Screening the list of callers and replays the messages to the Manager or leaves messages at his desk. -Registering daily incoming correspondences in main registration book (Mail, Fax, telexes); Alongside Copies. -Handling all incoming soft and hard mails. -Taking notes from MD for drafting correspondence and documentation needed. -Attend all Office business outings (Lunch, dinner, gala dinners, events, Iftar invitations, corporate gatherings, etc…) -Provide Support for Company internal teams: Staffs Visas processing, staffs travel arrangements, expense tracking, travel programs, etc… -Monitor analyze and communicate PR results on a quarterly basis Show less

    • Saudi Arabia
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Executive Assistant & Sales Administrator
      • Mar 2022 - Mar 2023

      Free Zone, Cairo, Egypt Coordinate daily calendars of CBO. Plan appointments and events. Make travel arrangements. Respond promptly to managers’ queries. Create regular reports and update internal databases, and manage emails. Facilitate internal communication (e.g., distribute information and schedule presentations of other related teams). Act as the focal point of contact between CBO and Sales team. Supporting the sales department with other administrative tasks, if requested. Suggest more… Show more Coordinate daily calendars of CBO. Plan appointments and events. Make travel arrangements. Respond promptly to managers’ queries. Create regular reports and update internal databases, and manage emails. Facilitate internal communication (e.g., distribute information and schedule presentations of other related teams). Act as the focal point of contact between CBO and Sales team. Supporting the sales department with other administrative tasks, if requested. Suggest more efficient ways to run the team and troubleshoot malfunctions. Maintaining and updating sales and customer records. Compiling monthly sales reports. Show less

    • France
    • Environmental Services
    • 700 & Above Employee
    • Personal Assistant to Director
      • Jan 2016 - Nov 2021

      Egypt Managing and filing systems, and follow-up tasks of Admin staff. Assist the Branch Expat Manager in several tasks: contracts, monthly reports, follow-up, filing and responded to some issue / mails, expenses reports. Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive. Booking and arranging travel, transport, and accommodation. Organizing events and conferences. Responsible for creating new accounts with hotels and… Show more Managing and filing systems, and follow-up tasks of Admin staff. Assist the Branch Expat Manager in several tasks: contracts, monthly reports, follow-up, filing and responded to some issue / mails, expenses reports. Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive. Booking and arranging travel, transport, and accommodation. Organizing events and conferences. Responsible for creating new accounts with hotels and tourist companies and negotiate presented offers. Handle correspondences with foreign and local companies. Managing the admin budget (Transportation, staff accommodation, business travel, telephone (landline & Mobile), stationery, courier, break room, hospitality & advertising. Organize the time schedules of the drivers. Writing reports for senior management and delivering presentations. Responding to customer enquirers and complaints.

    • Office Manager
      • Jan 2016 - Nov 2021

      Egypt

    • Egypt
    • Travel Arrangements
    • 1 - 100 Employee
    • Public Relations Specialist
      • Feb 2010 - Dec 2015

      Egypt , Cairo , Al Abassya SQ. Create and maintain a positive public image for the individuals, groups, or organizations they represent. Crafting media releases and develop social media programs to shape public perception of the clients and to increase awareness of each client's work and goals. Planning, developing, and implementing PR strategies. Liaising with colleagues and key spokespeople. Liaising with and answering enquiries from media, individuals, and other organizations, often via telephone and… Show more Create and maintain a positive public image for the individuals, groups, or organizations they represent. Crafting media releases and develop social media programs to shape public perception of the clients and to increase awareness of each client's work and goals. Planning, developing, and implementing PR strategies. Liaising with colleagues and key spokespeople. Liaising with and answering enquiries from media, individuals, and other organizations, often via telephone and email. Researching, writing, and distributing press releases to targeted media. Collating and analyzing media coverage. Show less

    • Data Entry and Scanning
      • Jul 2009 - Sep 2009

      Egypt

    • Egypt
    • Outsourcing and Offshoring Consulting
    • 500 - 600 Employee
    • Call Center
      • Jan 2009 - Mar 2009

      Egypt

    • English Teacher
      • Jul 2008 - Sep 2008

      Egypt

    • Secretary and Translator
      • Jul 2007 - Sep 2007

      Egypt

Education

  • Ain Shams University
    Bachelor of Arts - BA, ENGLISH LANGUAGE AND LITERATURE/LETTERS
    2006 - 2011
  • El Manara Language School For Girls
    High School, Arts Section
    1994 - 2006
  • Saint Fatima Language Schhol
    Nursery School
    1993 - 1994

Community

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