Experience

Laundryheap

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Partner Operations - Associate Account Management (US)

  • Feb 2023 - Present

• Partner Operations - Account Manager

  • Aug 2022 - Feb 2023



Phablecare

• India
• Wellness and Fitness Services
• 100 - 200 Employee

• Account Manager

  • Feb 2022 - Jul 2022

  Description – India’s Largest Chronic Management Platform, we’re on a mission to make daily care accessible for patients with lifestyle diseases and build India’s first complete care ecosystem. Phable is the next big thing in the healthcare technology space. Our aim is to disrupt healthcare practice by introducing a unique combination of technology and data science which will have a profound impact on the wellbeing of billions of people across the globe. We strongly believe that we are building a solution which will produce a new wave of high-tech health applications. Position - ACM (Sales - Ops Doctor Onboarding) Roles and Responsibility: • Maintaining a healthy relationship with the already onboarded doctors in the Phable platform. • Training the Doctors and their staffs and make them use our products and its features. • Upselling the various offerings to the existing customers and convinces them for it. • Maintaining an updated sales funnel and participates in regular sales reviews. • Responsible for engaging key accounts, driving overall Phable revenue & growth in B2B channel. • Handled a team of 5 members, worked closely with founders, central growth, business & ops teams to formulate growth strategy & drive new initiatives. • driving timely execution of all growth initiatives & daily sales operations - e.g. Setting up and meeting super-specialty doctors, management teams at Hospitals, product demo’s, proposal writing, account activation, etc. • Working in synergy with the city team and ensuring smooth operations. Show less



NoBrokerHood

• India
• Real Estate
• 700 & Above Employee

• Key Account Manager

  • Oct 2020 - Feb 2022

  Description – NoBrokerHood, A Nobroker Vertical, It’s the Neighborhood Super App, which is a Visitor, Society & Accounting Management System for Apartments & Housing Societies. The app offers something to each stakeholder in a society. From guards to residents, from vendors to the management committee, the app has something for everyone. Position - Key Account Manager HF Roles and Responsibility: (Operations) • Improved account management by predicting potential competitive threats and outlining proactive solutions. • Maintained responsibility of Operations, contracts, negotiations and reporting for 30+ accounts across Bengaluru. • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs. • Performed effectively in self-directed work environment, managing day-to-day operations and decisions. • Identified new business opportunities through cold calling, networking, marketing and prospective database leads. • Maintaining & Sustaining long term relationship with every on-boarded apartment owner in a particular geographical region. • Up-selling onboarded clients with respect to better plans and benefits. Show less