Experience

Cashinvoice

• India
• Financial Services
• 1 - 100 Employee

• FI Partnerships

  • Nov 2022 - Present



Ekam soil

• Farming

• Program Manager - Founding team

  • Dec 2021 - Oct 2022

  • Developed and handled wholesale channels leading to sales of 5000+ kgs with 50% gross margin • Determined & assessed Price points for different SKU’s of the product basis competitive benchmarking • Streamlined Vermicompost (fertilizer) manufacturing process boosting production by 20% QOQ • Planned resource allocation & strategy to ensure quick inventory turnover for bootstrapped operations • Developed and handled wholesale channels leading to sales of 5000+ kgs with 50% gross margin • Determined & assessed Price points for different SKU’s of the product basis competitive benchmarking • Streamlined Vermicompost (fertilizer) manufacturing process boosting production by 20% QOQ • Planned resource allocation & strategy to ensure quick inventory turnover for bootstrapped operations



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• AVP - Program Manager

  • Jul 2020 - Oct 2021

  • Managed concept to launch of proposition using customer centric thinking design, user persona and journey mapping. Owned CASA revenue, P&L statement, customer acquisition, persistence & retention. • Instrumental in increasing CASA revenue from new to bank customers by 19% over prior year. • Worked on communication strategy and customer lifecycle management. Liaised with CRM team to automate customer communications thereby increasing customer activity by 14% over prior year • Revamped the eligibility criteria and redefined the target customer segment in alignment with the long term strategy of the proposition which increased customer acquisition quality by 30% YOY • Identified firms with most growth/revenue potential using data oriented decision making. Enhanced the value proposition with new pricing strategy resulting in acquisition of 30 firms in 3 months • Created KPI tracker & produced monthly reports on sales scorecard, forecasting & budget planner • Responsible for designing sales pitches and monthly marketing collaterals to facilitate sales team • On boarded third party vendors to expand product offerings and execute multiple promotional plans • Identified gaps in systems & processes such as lack of online lead generation channel. Utilised digital capabilities to solve for this by building client specific landing pages to augment reach & visibility Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Summer Intern

  • Apr 2019 - May 2019

  Objective - Launch a new proposition “Premier NextGen” to help children save and manage their spending Roles & Responsibilities • Drew insights on how Balance with the bank is affected by joint account linkage with children’s account • Conceptualized the NextGen proposition design basis competitor benchmarking and primary research • Understood the usage frequency & preference of various financial products in the required demography • Launched the proposition in Q3 2019 in a phased manner starting with Mumbai, Pune and New Delhi Show less



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Live Project Intern

  • Oct 2018 - Nov 2018

  1) Interviewed 65+ guests to identify guest personas along with their key expectations 2) Identified gaps and proposed the solution of setting up a partnership ecosystem 3) Conceptualized customer journey depicting key touch points to engage the customer 1) Interviewed 65+ guests to identify guest personas along with their key expectations 2) Identified gaps and proposed the solution of setting up a partnership ecosystem 3) Conceptualized customer journey depicting key touch points to engage the customer



Unistone Panels Private Limited

• Raipur, Chattisgarh

• Engineering Trainee

  • Jun 2017 - Nov 2017

  Studied the manufacturing processes, versatile features, architectural dimensions and construction applications of a wide variety of Aluminium Composite Panels, Metalam series and custom made aluminium sheets manufactured by the company. Studied the manufacturing processes, versatile features, architectural dimensions and construction applications of a wide variety of Aluminium Composite Panels, Metalam series and custom made aluminium sheets manufactured by the company.