Rafsan Rahman
Automotive Technician at Scarboro Mazda- Claim this Profile
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Bio
Experience
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Scarboro Mazda
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Automotive Technician
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Oct 2022 - Present
- Conducted various maintenance, diagnostics, PDIs, recalls, warranty claims, software updates and accessory installations on a variety of Mazda vehicles - Performed general inspections, alignments and maintenance on most makes and models - Conducted various maintenance, diagnostics, PDIs, recalls, warranty claims, software updates and accessory installations on a variety of Mazda vehicles - Performed general inspections, alignments and maintenance on most makes and models
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Agincourt Nissan Limited
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Manager
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May 2020 - Jan 2021
Maintaining aftersales relationship with customers, communicating with the Dealer Operations Manager (DOM) from Nissan Canada and Nissan Canada Finance dept Setting and conveying targets and goals to other managers and colleagues Making sure dealership financial targets are being met Maintaining aftersales relationship with customers, communicating with the Dealer Operations Manager (DOM) from Nissan Canada and Nissan Canada Finance dept Setting and conveying targets and goals to other managers and colleagues Making sure dealership financial targets are being met
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Performance Auto Group
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Canada
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Sales Manager
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Apr 2019 - May 2020
Designing and desking proposals, engaging with the customer regarding the proposalsMaintaining sales targets from the dealer group and Nissan Canada, and communicating with Nissan Canada’s DOMMaintaining Demos, adjusting unit pricing according to the market
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Sub-Prime Finance Manager
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Apr 2019 - Nov 2019
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Markham Mitsubishi
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Social Media Specialist
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Oct 2018 - Mar 2019
Lead the creation of social media and blog contentBuild and manage a rich content that promotes current promotions and offers that attract qualified customerBuild and manage the dealership’s social media profile and presence
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Sales Consultant
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Aug 2018 - Mar 2019
Making sales by understanding customer needs and criteria, and providing crucial recommendations resulting in excellent customer satisfactionDeveloping a rapport with the customers, and understanding buyer’s needs, requirements and interest
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Mr. Lube Canada
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Canada
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Motor Vehicle Manufacturing
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500 - 600 Employee
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Service Technician
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May 2017 - Sep 2018
Extensive knowledge on basic vehicle maintenance and services Highly experienced with tire mounting, dismounting machine, tire balancing machine, radiator and transmission flush equipments, fuel injector cleaners, drive belt replacements Checking vehicles for safety concerns, that is, play in any suspension and steering systems, along noting any leaks or sweats Strong communication skills to ensure customers received the services they need, resulting in satisfied customers and building relationships Show less
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St Clair Automotive
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United States
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Individual and Family Services
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Associate Tech
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Sep 2016 - May 2017
Learned the proper utilization of tools, and how to care for tools, along with the making sure the shop is a safe working place Worked with tire mounting, dismounting and balancing equipments Learned the basics of changing oil (and filter, if applicable) on engine, transmission, differential, transfercase Changed exterior and interior bulbs, wiper blades Learned the proper utilization of tools, and how to care for tools, along with the making sure the shop is a safe working place Worked with tire mounting, dismounting and balancing equipments Learned the basics of changing oil (and filter, if applicable) on engine, transmission, differential, transfercase Changed exterior and interior bulbs, wiper blades
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PARAGON GUARDS LIMITED
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United Kingdom
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Security and Investigations
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Security Guard
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Jul 2015 - Sep 2016
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Education
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Centennial College
Motive Power Technician, Automobile/Automotive Mechanics Technology/Technician -
University of Ontario Institute of Technology
Bachelor of Engineering (BEng), Automotive Engineering -
R. H. King Academy
OSSD