Rafiqur Rahaman
Manager-Publisher Management at Adbliv- Claim this Profile
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Bio
Credentials
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Ads Manager basics
MetaOct, 2022- Oct, 2024 -
Ads Manager basics
MetaOct, 2022- Oct, 2024 -
Buying on Facebook
MetaOct, 2022- Oct, 2024 -
Define Your Audience
MetaOct, 2022- Oct, 2024 -
Digital Marketing Landscape
GoogleOct, 2022- Oct, 2024 -
Facebook Ad Delivery
MetaOct, 2022- Oct, 2024 -
Facebook Bid Strategies
MetaOct, 2022- Oct, 2024
Experience
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Adbliv
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Bangladesh
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Advertising Services
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1 - 100 Employee
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Manager-Publisher Management
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Jul 2021 - Present
Planning & organising campaign with publishers. Digital media buying. Supervise day-to-day campaigns in publishers’ end and logistic support for both end Proper channel communication and maintain collaboration with publishers Create effective service procedures, policies and standards, manage the approved budget of the publishers’ campaigns Meeting, workshop and other services with stakeholders and query management. Maintain accurate records and documents of all customer service activities and discussion. Show less
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Customer Service Officer
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Mar 2016 - Feb 2021
Operation In-Charge, Team Leader, Quality Assurance Supervise day-to-day operations in customer service department Respond to customer service issues in timely manner. Create effective customer service procedures, policies and standards, manage the approved budgetof the customer service Departments. Hire new customer service agents &train them of various skills of customer servicing. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Implement an effective customer loyalty program, Stay informed on the latest industry techniques and method. Maintain accurate records and documents of all customer service activities and Discussion. Show less
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Education
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Jahangirnagar Universuty
Master of Business Administration - MBA, HRM
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