Rafik Antoun

Surveillance Operator at Cash & ACE Casinos
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Arabic -

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Credentials

  • Amazon DA 4.0 Honors Certificate
    Correlation One
    Nov, 2022
    - Nov, 2024
  • Phase1
    AGLC
    Sep, 2022
    - Nov, 2024
  • IELTS
    IELTS Official
    Mar, 2016
    - Nov, 2024
  • Pro serve
    AGLC
    Jan, 2023
    - Nov, 2024
  • Administering a SQL Database Infrastructure
    Correlation One
  • Certified Anti-Money Laundering Specialist (CAMLS)
    AGLC
  • Certified Hotel Asset Manager (CHAM)
    Eigoth
  • Phase2
    AGLC

Experience

    • Canada
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Surveillance Operator
      • Sep 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Inventory Associate
      • May 2021 - May 2023

      Assist with various administrative tasks such as data entry, filing receiving and shipping documents and organization Perform quality checks on products, process customer orders and returns with accurate documentation through computer to reach daily goal and meet customer expectation Communication with supervisor with any issues that arise, ensuring that proper product movement and everyone’s safety are taken place Assist with various administrative tasks such as data entry, filing receiving and shipping documents and organization Perform quality checks on products, process customer orders and returns with accurate documentation through computer to reach daily goal and meet customer expectation Communication with supervisor with any issues that arise, ensuring that proper product movement and everyone’s safety are taken place

    • Egypt
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Surveillance Supervisor
      • Feb 2012 - Feb 2021

      • Responsible for overseeing the actions that take place in a particular area in order to prevent theft and other criminal activities.• know which actions are suspicious and also able to closely follow quick, deceptive movements• Monitoring a gaming floor• Observing monitors the actions of players and of employees.• writing daily reports for management and law officials• Excellent writing and communication skills are learned• keeping a written log of any suspicious activities captured by the surveillance equipment• Use one-way mirrors above the casino floor, cashier's cage, and from desk.• Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.• Judging the Qualities of Things, Services, for People - Assessing the value, importance, or quality of things or people.• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish the work.• Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions• Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.• Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Show less

    • Surveillance
      • May 2014 - Dec 2014

      • Responsible for overseeing the actions that take place in a particular area in order to prevent theft and other criminal activities.• know which actions are suspicious and also able to closely follow quick, deceptive movements• Monitoring a gaming floor• Observing monitors the actions of players and of employees.• writing daily reports for management and law officials• Excellent writing and communication skills are learned• keeping a written log of any suspicious activities captured by the surveillance equipment• Use one-way mirrors above the casino floor, cashier's cage, and from desk.• Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.• Judging the Qualities of Things, Services, for People - Assessing the value, importance, or quality of things or people.• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish the work.• Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions• Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.• Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.• Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Show less

    • United Arab Emirates
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Showroom Manager
      • Mar 2018 - Feb 2019

      Supported top management in processing of daily sales, invoices, and weekly sales reports. Making sure inventory and product availability are up to date, merchandising, and keeping the showroom and furniture organized. Understanding the customer profile, accurate sales forecast, and proper inventory movement to be able to meet the market requirement and achieve sales goal Supported top management in processing of daily sales, invoices, and weekly sales reports. Making sure inventory and product availability are up to date, merchandising, and keeping the showroom and furniture organized. Understanding the customer profile, accurate sales forecast, and proper inventory movement to be able to meet the market requirement and achieve sales goal

    • Switzerland
    • Retail
    • 700 & Above Employee
    • Sales Supervisor
      • Apr 2014 - Dec 2017

      • A highly resourceful, flexible and enthusiastic sales representative with experience of maintaining high standards of service and production , Professional, organized, detail-oriented and reliable • Solid understanding of guest relations and customer service within the hotel industry • Account generation and business negotiation. • Ability to work independently with strong self-management, proven track record of implementing successful sales programs to exceed company goals. • Proficient computer skills and possession of a valid driver’s license • Excellent problem-solving and critical thinking abilities • Strong communication skills, ability to convey message in an organized, clear and effective manner with fluency in Arabic and intermediate French . Show less

    • Qatar
    • Food and Beverage Services
    • 200 - 300 Employee
    • location supervisor
      • Jul 2008 - Apr 2013

      • In charge of the full duty ( Serving open buffets breakfast, lunch and dinner)• Responsible of 30 workers (Waiters, assistant chef, chefs, cleaners)• Serving the open buffets for 1,300 persons• Issuing the gate passes for all labors• Physical count of store items• Serving outside a la cart parties for VIP military persons

    • hospitality
      • 2008 - 2013

      supervising a full time duty

    • United States
    • Hospitality
    • 700 & Above Employee
    • bartender
      • May 2004 - Oct 2005

Education

  • Data Science for All by Correlation One
    Certificate, Data Modeling/Warehousing and Database Administration
    2021 - 2021
  • high institute of hotels management
    Bachelor's degree, Hotel, Motel, and Restaurant Management
    2003 - 2007
  • saint mark college
    High School Diploma, Higher Education/Higher Education Administration
    1988 - 2002
  • Data Science for All by Correlation One
    Data Modeling/Warehousing and Database Administration
  • Data Science for All by Correlation One
    Diploma of Education, Computer Systems Analysis/Analyst
  • Data Science for All by Correlation One

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