Experience

EVO Business Consulting

• Malaysia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Content Review Associate

  • Oct 2021 - Present

  - Moderating listing on a marketplace that violates intellectual property rights.- Responding to inquiries according to the policies while maintaining speed, quality, and accuracy.- Know and understand the latest policy from clients.- Fulfilling base productivity and quality requirements.- Do machine learning tasks to protect brands intellectual property rights. - Moderating listing on a marketplace that violates intellectual property rights.- Responding to inquiries according to the policies while maintaining speed, quality, and accuracy.- Know and understand the latest policy from clients.- Fulfilling base productivity and quality requirements.- Do machine learning tasks to protect brands intellectual property rights.



BigEvo - Your Trusted Digital Partner

• Indonesia
• Technology, Information and Internet
• 1 - 100 Employee

• Social Media Specialist

  • Dec 2020 - Jun 2021

  - Monitoring interaction with social media users and help to solve problems.- Monitoring and reporting activation based on client request.- Reporting results on monthly basis and improve the way to approach social media users to make it easier and better to engage with them.- Receive and promptly respond to customer queries through chat.- Develop customer service solutions and solve existing problems.- Up to date on all the products and services that their organization offers.



ITCAN Pte Ltd

• Singapore
• IT Services and IT Consulting
• 100 - 200 Employee

• Content Review Analyst

  • Jul 2017 - Jul 2019

  - Working towards creating a positive environment and improve user experience online.- Fulfilling base productivity and quality requirements and achieve weekly targets.- Understanding and remaining up to date with client policies and guidelines.- Managing and safeguarding content effectively on digital platforms.- Responding to user inquiries with high quality, speed, empathy, and accuracy. Achieve weekly and monthly accuracy targets.- Resolving inquiries according to defined policies and procedures.



Zetta Media

• Content Writer

  • Apr 2017 - Jun 2017

  - Writing content and achieve the target audience for each content per week. - Writing content and achieve the target audience for each content per week.