Experience

GUQA INDUSTRIAL COMPANY, Dammam, Saudi Arabia
• Saudi Arabia
• Oil and Gas
• 1 - 100 Employee
• BDM

  • Feb 2019 - Present

RAKAEZ Industrial Supplies and Services - RISAS
• Manager - Business Development, Sales & Marketing

  • Sep 2014 - Jan 2019


SULZER PUMPS Saudi Arabia L.L.C.

• Sales Engineer - CSS

  • Jan 2011 - Jul 2014

  Responsible for developing and implementing Spare Parts and workshop sales strategies to reach potential customers. Performed responsibilities of assisting CSS Sales Manager in planning and achieving sales target. Visits Customers and End-User and presenting about Sulzer Pumps and Services. Arranging technical meeting with End-user for pump overhauling and retrofits opportunity. Assisting End-user for pump related technical problems. Identifying new opportunities with customer for Spare Parts, Retrofits and Pumps repair service. To act as the company's internal contact point for the customer during the enquiry and bidding processes. Provided high level customer service resulting in client satisfaction and repeat business. Handling customer inquiry and submitting quotation to customer as per their requirement. To respond to customer questions & requests in a timely and efficient manner. Handling existing customer, find new customer, get inquiries, quotation, order, supply and payments. Fully responsible for customer relation business. Achieved yearly sales targets successfully. Experience of working with SAP system. Show less



Alkhorayef Petroleum Company - Sulzer Pumps Div.

• Sales Support Engineer

  • Jul 2007 - Nov 2010

  AlKhorayef Petroleum Co. Al-Khobar, Kingdom of Saudi Arabia Agent of SULZER PUMPS (UK, USA, German, Mexico) Responsibilities: Handling the receiving inquiries from Saudi Aramco, Sabic, Sceco and etc. Review the inquiries (Specification, Bid Closing Date, Delivery time and Commercial Terms) and forwarding to Sulzer factory for quotation as per the customer requirements in the RFQ. Review Sulzer quotations with customer specifications and requirements in the inquiries. Preparing quotations as per specifications and submit to the customers before the BCD. Review the Orders received from Sabic, Aramco, Sceco and etc. as per the quotation submitted. Follow-up with of quotations. Coordinate with Sulzer and Freight Forwarders to arrange the shipments to the end user. Follow-up of payment for outstanding invoices. Coordinate with Sulzer for projects (Installation, Commissioning and service of Pumps). Prepare pre-qualification documents, technical and commercial proposals. Sales forecast and sales reports. Monthly Sales Reports Submitting the technical drawings and documents for the end user approval. Responding to customer queries. Attends meeting with the buyers and End-user. Show less