Rafe Dyer

Process & Digital Optimisation at candi solar
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Limited working proficiency
Skills

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Gareth Whittaker

Rafe is a smart and strategic thinker who adds proper value to the team he's on. Perhaps more importantly, he's a wonderfully nice guy who is really fun to work with. He is a systematic innovator with real entrepreneurial flair. Rafe was a great asset that I was fortunate to work with.

Nicole Spangenberg

Rafe is an extremely competent project manager. His attention to detail constant communication and undying commitment to a project contributed to the success of some challenging projects. His social nature makes it a pleasure to work with him.

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Credentials

  • Master Excel Pivot Tables - Excel 365 and Excel 2019
    Udemy
    Apr, 2022
    - Nov, 2024
  • Service Design: How to Design Integrated Service Experiences
    The Interaction Design Foundation
    Apr, 2021
    - Nov, 2024
  • Gamification
    University of Pennsylvania
    Jun, 2012
    - Nov, 2024

Experience

  • candi solar
    • Switzerland
    • Solar Electric Power Generation
    • 1 - 100 Employee
    • Process & Digital Optimisation
      • Apr 2023 - Present

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎ candi solar is a dedicated solar installer, financier and operator across Asia and Africa. Combining the best of its Swiss roots and extensive local presence, candi solar offers companies of all sizes the simplest, most efficient way to take advantage of solar power for their business. www.candi.solar ≎≎≎≎≎≎ MY ROLE AT candi ≎≎≎≎≎≎ Identify and implement initiatives that contribute to scaling the business by optimising processes and introducing technology where relevant Show less

  • Freethinking
    • South Africa
    • Design
    • 1 - 100 Employee
    • Business Manager
      • Sep 2019 - Mar 2023

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎Freethinking is a design led innovation consultancy with deep experience in the Financial Services industry. With expertise across design, user experience (UX), strategy, product management, analysis, architecture and transformation enablement, we aim to deliver simplicity, transformation and competitive advantage for your business.≎≎≎≎≎≎ MY ROLE AT FREETHINKING ≎≎≎≎≎≎• Future proofing Freethinking by identifying gaps, defining opportunities, and turning these into products / services / solutions that address real needs with the intent of increasing revenue (by accessing new markets), and / or reducing cost (through operational efficiencies). • The long term vision is to define how the business can go about servicing more clients with less people leveraging technology where relevant≎≎≎≎≎≎ ACHIEVEMENTS ≎≎≎≎≎≎Having engaged with Freethinkers both at Head Office and with our consultants based at clients, I have: • Identified operational, strategic, and financial pain points• Developed tactical interventions to overcome theseI have been influential in giving the business the necessary confidence to deliver on its strategy. My key contributions include:• Being deliberate in planning and taking action• Driving accountability and transparency• Prioritised how we execute on Freethinking's strategy • Diversifying types of work sold by understanding clients needs, consolidating our IP, and developing appropriate approaches• Optimising how skills are leveraged to get the best ROI• Developed and implemented a revised approach to allocating skills to prioritised work based on what information needs to be visible, what needs to be captured and by whom, defining what ceremonies are needed, what should be done in those ceremonies as well as what should be done outside of ceremonies• Developed and delivered a service design offering using the design thinking framework and following an agile dual track sprint approach Show less

    • Digital Portfolio Manager at Old Mutual
      • May 2019 - Aug 2019

      ≎≎≎≎≎≎ MY ROLE AT OLD MUTUAL ≎≎≎≎≎≎I was responsible for assisting Old Mutual in its journey to create and improve its digital portfolio through a converged customer experience. By doing so, the intent was for Old Mutual to retain market position and provide a compelling value proposition across all relevant channels and estates that meet customer needs profitably. This was done by:• Developing a structured digital portfolio planning framework to ensure business stakeholders have a confident view of what can and will be delivered throughout the year• Advising and enabling the teams at a programme level to prioritise based on customer impact, operational impact, value generation and implementation efficiency • Advising and enabling the teams at a squad level to define the ways of working, role structure and individual responsibilities and team accountability to the business • Developing a standard of Agile methodology and approach for the new teams to be established • Creating the correct channels for communicating and engaging with Stakeholders and relevant parties to remain aligned with the business need, progress and expectations Show less

  • TymeBank
    • South Africa
    • Financial Services
    • 300 - 400 Employee
    • Product Manager
      • Jul 2018 - Jan 2019

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎ TymeBank is executing a plan to enter and disrupt the South African banking market. We have done this through a combination of innovative technology platforms, simple transparent and relevant customer offers, unique and differentiated partnerships and a distinctive focus on digital banking. As a branchless digital challenger bank we are breaking down barriers to participation in the formal financial system - meeting the needs of retail and SME banking customers - through a combination of ultra-low cost banking coupled with an emphasis on financial literacy. ≎≎≎≎≎≎ MY ROLE AT TYMEBANK ≎≎≎≎≎≎ I was responsible for the end-to-end conceptualisation, design, development, distribution, monitoring and review of compelling, robust and scalable product propositions. This was done by: • Establishing the product vision • Implementing the product strategy • Prioritising work and outcomes • Measuring and managing results ≎≎≎≎≎≎ ACHIEVEMENTS ≎≎≎≎≎≎ • Led a new “Way of Working” across a stagnating global team of Business Analysts, User Experience Designers, Solution Architects, Developers, and Testers. This ignited much needed momentum to get the first Small-to-Medium Enterprise product ready for Proof of Concept. • Developed a Salesforce integrated mobile application designed to bridge the gap between the formal and informal retail sectors. • Aligned the Bank’s SME product development cycle with that of the Bank’s Consumer product development cycle. • Developed a comprehensive roadmap for beyond Proof of Concept. • Drafted monthly Steerco presentations for the Bank Exco. • Ran an In-House Store with live products servicing the Rosebank office to identify and close any gaps in the product offering. • Onboarded and trained a network of informal trade suppliers and merchants to be part of the Proof of Concept. • Developed a support function designed to resolve user experience, technical, and supplier issues with associated SLAs. Show less

  • T+W
    • South Africa
    • Advertising Services
    • 1 - 100 Employee
    • Head of Strategy & Innovation
      • Apr 2016 - Jun 2018

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎ T+W is a storytelling business that brings brands closer to their fans. We aim to generate a positive return on investment for brands based on the audience reached, engagement achieved, behavioural data gathered, and product sales made. Clients include MultiChoice (DStv & SuperSport), Absa, Nedbank, Bowmans, WesBank, Discovery, New Balance, Audi, Standard Bank, Cricket South Africa and SA Rugby. ≎≎≎≎≎≎ MY ROLE AT T+W ≎≎≎≎≎≎ • Manage T+W's digital content strategy which includes campaign planning, project management, amplification, and measurement • Implement and manage the T+W Innovation Program with the objective of creating new business models and offerings ≎≎≎≎≎≎ ACHIEVEMENTS ≎≎≎≎≎≎ • Increased the view rate and engagement rate of content published on our client's social platforms (113% - 367% lift in video views & 170% - 279% lift in engagement across YouTube, Facebook and Twitter) • Generated 650'000 video views by South Africans in one video based campaign • Built the largest South African social fan base in the shortest amount of time in anticipation of the T20 Global League that was postponed to 2018 • Used data gathered through campaigns to identify optimization opportunities for our clients • Introduced multi-format storytelling using an on-demand workforce resulting in a cost saving of up to 85% • Developed a digital content sponsorship model for influential brands and personalities • Developed a monetisable model for a digital first entertainment network for broadcasters and video-on-demand service providers • Established partnerships with innovative local & international platform providers to extend T+W’s product suite • Created a revenue model to monetise unused shoot based content • T+W's revenue increased 86% in 2017 off the back of a 10% increase the previous year and profit grew 246% in 2017 off the back of a 19% decline the previous year • T+W went on to win Agency of the Year at the 2018 Sport Industry Awards Show less

  • M4JAM (Pty) Ltd.
    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • Jam Creator
      • Oct 2014 - Mar 2016

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎ M4JAM is a micro jobbing platform that instantly rewards consumers with small amounts of cash for completing simple 10 minute tasks using their phones. We changed the way that business engage with consumers collecting geo-located data about them and their associated environment quicker, cheaper, at scale and in real time. Using a combination of survey questions, location validation, and photo validation, we created what we called a micro-job. M4JAM offers a number of core products which can be viewed in three ways: • Consumer on demand: engage with consumers to gather market research by region, drive product awareness in the form of education, activate 1000’s of consumers to do something unique using our brand activation product (digital / location specific) • Staff on demand: our geographically dispersed jobbing community delivered mystery shopping, merchandising audits, and location mapping at a significantly lower cost than paying balance sheet staff salaries and travel costs • Deals on demand: push deals directly to consumers and traders in the retail and wholesale space to drive sales, allow for forward planning, and efficient stock management. ≎≎≎≎≎≎ MY ROLE AT M4JAM ≎≎≎≎≎≎ I played an instrumental role in shaping the growth of M4JAM since its launch and started an exciting journey in driving social change in the form of the open talent economy of which 140'000 exist on M4JAM. Our unique approach also pricked the interest of Naspers and Tencent who provided growth investment. • Defining M4JAM unique selling point • Developing an implementation plan • Establishing and prioritising a client target list • Managing a sales pipeline • Identifying strategic partners • Identifying gaps in businesses that M4JAM could solve • Pricing strategy • Pitching and closing campaigns • Project managing the delivery and completion of micro-jobs • Project billing • Risk management • Campaign reporting • Client relationship management • Onselling Show less

  • Deloitte Digital
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager
      • Jul 2010 - Sep 2014

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎ Deloitte Digital creates unique experiences for people to connect with the objective of helping businesses increase revenue by accessing new markets and/or reduce cost and risk through operational efficiencies. ≎≎≎≎≎≎ MY ROLE AT DELOITTE DIGITAL ≎≎≎≎≎≎ • I was one of 4 team members responsible for commercializing Deloitte Digital in South Africa which currently has 200 employees. • Whilst at Deloitte Digital, I delivered a number of projects aimed at providing contextual information to business and their customers at their fingertips so they can make informed decisions on the move. Key to Deloitte Digital's offering is creating experiences that strike a balance between user goals and business imperatives. Well-designed experiences are optimized for users of big and small screens and deliver measurable business outcomes. This approach seeks to create digital solutions that are easy to use, improve productivity, are memorable, ensure accuracy, and provide satisfaction to the end user. • I led the Enterprise Mobility stream for Deloitte Digital Advisory where I conceptualised, sold, and managed the creation of mobile solutions across 8 consultants and developers. ≎≎≎≎≎≎ ACHIEVEMENTS ≎≎≎≎≎≎ Mobile Solutions: • New hire on-boarding mobile solution. • Gamification mobile solution. • Privacy reporting mobile solution to track and manage privacy incidents across an organisation. • Corporate mobile solution portal with social features. • Mobile ERP solution for 4 business functions. • Executive collaboration mobile solution. • Stakeholder mobile solution. • Talent, culture, and recruitment mobile solution. • Conference / event collaboration & engagement mobile solution. Digital Strategy: • x1 commercial bank • x1 retail bank • x1 investment bank • x1 retailer • x1 multinational • x2 insurers Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager - Innovation / Strategic Business Venturing
      • Jan 2009 - Jun 2010

      ≎≎≎≎≎≎ OVERVIEW ≎≎≎≎≎≎Deloitte of Tomorrow was an innovation team responsible for the creation of new profitable service and product offerings that could be added onto the firm’s existing footprint either through acquisition or organic growth. This innovation function reported directly to the CEO. It successfully established 11 new service lines and delivered 3 company acquisitions. I reported directly to the CEO.≎≎≎≎≎≎ MY ROLE AT DELOITTE OF TOMORROW ≎≎≎≎≎≎• opportunity sourcing and prioritization• research and analysis• new product development• services or product market testing• business case development• sales and delivery• business commercialization and stabilisation≎≎≎≎≎≎ NEW BUSINESSES I PLAYED A ROLE IN COMMERCIALISING ≎≎≎≎≎≎Direct involvement: • Deloitte Digital: Digital Strategy, Enterprise Mobility, Social Strategy• Deloitte Leadership Academy: Software-as-a-Service product where online collaboration & social networking facilitates leadership development• Deloitte Media & Entertainment: integrated and holistic solution to both foreign and local producers looking to conduct film activities in South Africa (tax, legal, corporate finance, capital raising, accounting services)Partial involvement:• Deloitte Graduate Academy• Climate Change and Sustainability Business• Customer Experience• IT Contractor Management Business Show less

    • Senior Consultant - Innovation / Strategic Business Venturing
      • Jan 2007 - Dec 2008

      As articulated under Manager - Innovation / Strategic Business VenturingAs an innovation consultant, I enjoy taking abstract concepts and distilling them into tangible business opportunities. My experience in developing business cases, playing an active role in commercialising these businesses, as well as the role I played in drafting detailed rating agency reports while working as a bank analyst has afforded me a unique combination of skills applicable to strategy and business development. Developing relationships is inherent in my personality. I have found this eases the client management process. I am a well rounded individual with an enquiring mind who remains abreast of cutting edge trends. Being a strong communicator, I have the ability to engage with various levels within the corporate environment and can tailor my message accordingly. This has stood me in good stead whether managing a team, mentoring a colleague, or selling a new concept. I enjoy meeting new people from different backgrounds. This has driven me to become a gregarious team player who works effectively with others towards a common goal. Show less

  • STANLIB
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Consultant
      • Jul 2005 - Dec 2006

      • Analysed and reviewed current investment market to help financial intermediaries sell quality products to individuals • Interpretted social styles in order to promote the efficient communication of investment knowledge • Analysed and reviewed current investment market to help financial intermediaries sell quality products to individuals • Interpretted social styles in order to promote the efficient communication of investment knowledge

  • GCR Ratings
    • Mauritius
    • Financial Services
    • 1 - 100 Employee
    • Bank Analyst
      • Aug 2004 - Jun 2005

      • Analysed and rated various banks in South Africa and Africa • Was responsible for compiling detailed rating reports • Compiled SA Economic Overviews, SA Banking Industry Overviews, SA and Nigerian Bank Reports • Edited Zimbabwe Banking Industry Bulletin, Zimbabwe Economic Overview • Analysed and rated various banks in South Africa and Africa • Was responsible for compiling detailed rating reports • Compiled SA Economic Overviews, SA Banking Industry Overviews, SA and Nigerian Bank Reports • Edited Zimbabwe Banking Industry Bulletin, Zimbabwe Economic Overview

Education

  • Rhodes University
    Bachelor of Commerce Honours, Economics, Accounting, Tax, Management Accounting, Auditing
    2000 - 2004
  • Kearsney College
    IEB: A aggregate, English, Afrikaans, Maths, Science, Biology, Geography, Advanced Maths
    1995 - 1999

Community

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